Front Desk Music Coordinator

1 week ago


Irvine, California, United States Irvine School of Music Full time
About Us:

Irvine School of Music is a leading music school established in 2004, serving over 500 students with weekly lessons. Our mission is to provide high-quality music education while fostering a welcoming and creative environment for students and staff alike.

The Opportunity:

We are seeking a dynamic and results-driven individual to join our front desk team as a Music Sales Associate. In this role, you will play a key role in growing our student base by converting prospects into registrations, ensuring smooth operations at the front desk, and contributing to social media efforts.

Responsibilities:
  • Lead Conversion and Sales:
    • Meet monthly enrollment goals by utilizing sales scripts to convert leads who've already heard about our school
    • Make follow-up calls and engage with prospects via phone and email
    • Present our music lessons and services, focusing on students' and families' needs
    • Conduct facility tours and develop rapport with clients, emphasizing the value of music education
  • Customer Service and Administrative Support:
    • Ensure smooth day-to-day front desk operations, greet and check in clients
    • Retain existing clients/prevent withdrawals by being very knowledgeable about our programs, and meeting monthly drop goals
    • Schedule students, process billing, and handle administrative tasks utilizing Opus1io CRM software
    • Contribute to social media efforts by occasionally creating engaging content for platforms
    • Keep the school organized, clean, and welcoming
    • Process paperwork and administration for client accounts utilizing Opus1io CRM software
    • Help coordinate school concerts, open houses, and other special events to ensure seamless operations
    • Run errands and stock supplies
What We Offer:

We offer a competitive salary of $23/hour + bonuses based on sales goals, along with a comprehensive benefits package including PTO, health benefits, training, and advancement opportunities.

Requirements:
  • Sales-driven and confident on the phone: You sound great on the phone, enjoy working with sales scripts and are confident in making calls to secure registrations
  • Creative and tech-savvy: You have a flair for social media content creation and proficiency in Canva, Google Suite, and all things MacOS
  • Goal-oriented: You thrive on achieving sales targets and are motivated to excel
  • Outgoing and engaging: You love working with people, building relationships, and providing excellent customer service
  • Organized and detail-oriented in a fast-paced environment: You're great at multitasking, keeping things running smoothly, keep up with lots of details, and ensuring accuracy in all tasks - and thrive in a fast-paced environment
  • Dependable and self-motivated: You are punctual and reliable, take initiative, follow through, able to work independently, and bring energy to everything you do
  • Events experience: You can handle logistics and assist with the coordination of concerts and special events
How to Apply:
  • Submit your resume
  • Call 949-385-1303 to complete the phone pre-screening


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