Front Desk Sales Representative

4 days ago

Irvine, California, United States Irvine School of Music Full time
About the Role

We are seeking a skilled Front Desk Sales Associate to join our dynamic music school team at Irvine School of Music. This is an excellent opportunity for a sales-driven individual who thrives in a fast-paced environment and enjoys working with people.

Job Summary

The successful candidate will be responsible for converting prospects into registrations, ensuring smooth operations at the front desk, contributing to social media efforts, and helping coordinate school concerts and special events.

Responsibilities
  • Sales & Lead Conversion
    • Utilize sales scripts to convert leads who have already heard about the school, meeting monthly enrollment goals.
    • Maintain a high level of confidence when making follow-up calls and engaging with prospects via phone and email.
    • Presentation of our music lessons and services, focusing on students' and families' needs.
    • Conduct facility tours and develop rapport with clients, emphasizing the value of music education.
  • Customer Service & Administrative Support
    • Ensure smooth day-to-day front desk operations, greet and check in clients.
    • Raise retention rates by being knowledgeable about our programs and meeting monthly drop goals.
    • Schedule students, process billing, and handle administrative tasks utilizing Opus1io CRM software.
    • Contribute to social media efforts by creating engaging content for platforms.
    • Keep the school organized, clean, and welcoming.
    • Processing paperwork and administration for client accounts utilizing Opus1io CRM software.
    • Assist in coordinating school concerts, open houses, and other special events to ensure seamless operations.
    • Run errands and stock supplies.
Requirements
  • Essential Skills & Qualifications
    • Sales-driven and confident on the phone.
    • Creative and tech-savvy, with proficiency in Canva, Google Suite, and MacOS.
    • Goal-oriented, thriving in a fast-paced environment.
    • Outgoing and engaging, with excellent customer service skills.
    • Organized and detail-oriented, able to multitask and maintain accuracy in all tasks.
    • Dependable and self-motivated, with punctuality and reliability.
    • Experience with event coordination and logistics.
  • Ideal Work Experience
    • Administration, retail, customer service, restaurant, phone customer support, bank teller, salon, medical office, and hospitality.
What We Offer
  • Competitive hourly wage: $23/hour + performance-based bonuses.
  • PTO and health benefits for full-time employees.
  • Paid holidays based on your success.
  • Career growth opportunities in a dynamic, fast-paced environment.
  • A supportive team atmosphere where contributions matter.
How to Apply

Please submit your resume or call 949-385-1303 to complete the phone pre-screening.

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