Front Desk Operations Specialist
2 days ago
**Job Summary:**
We are seeking a highly motivated and organized Front Desk Operations Specialist to join our team at Marriott International Inc.
In this role, you will be responsible for managing front desk operations, ensuring seamless check-in and check-out processes, and providing exceptional customer service to our guests.
The ideal candidate will possess strong problem-solving skills, attention to detail, and a passion for delivering outstanding results in a fast-paced environment.
Key Responsibilities:
- Manage front desk operations, including check-in and check-out procedures
- Process guest requests and respond to inquiries in a timely and professional manner
- Collaborate with colleagues to ensure seamless operations and exceptional guest experiences
- Participate in ongoing training and development programs to enhance knowledge and skills
Requirements:
- High school diploma or equivalent required; prior experience in hospitality or customer-facing role preferred
- Strong problem-solving and analytical skills
- Able to work effectively in a fast-paced environment
- Basic math skills and accuracy with handling cash and credit transactions
- Ability to lift up to 10 pounds and stand for extended periods
Salary and Benefits:
This role offers a competitive salary range of $26.15 per hour, plus benefits including health insurance, retirement savings plan, and paid time off. We also offer opportunities for growth and development within our company.
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