Seasonal Customer Service Representative

4 weeks ago


Hilton Head, South Carolina, United States Enterprise Holdings Full time
{"Responsibilities": "Key Responsibilities
  • Provide exceptional customer service by greeting customers in a professional and friendly manner.
  • Offer superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features, and other services.
  • Assist customers with directions, maps, local area information, and other services.
  • Answer incoming calls for reservations, rate quotes, and general questions.
  • Place outgoing calls for callback management and miscellaneous calls.
  • Assess the condition of rental vehicles upon return.
  • Notify management of any known customer or vehicle problems.
Qualifications
  • Must be at least 18 years of age.
  • High School Diploma or G.E.D. required.
  • Minimum of 1 year prior customer service, retail, or administrative support experience.
  • Authorized to work in the United States and not require work authorization sponsorship.
  • Valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years.
  • Seasonal employees may work for up to 150 days during a defined season.
  • No drug or alcohol-related conviction on driving record in the past 5 years.
"}

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