Seasonal Retail Customer Service Team Member

1 day ago

Hilton Head Island, South Carolina, United States Michaels Full time
Job Summary

We are seeking a highly motivated and customer-focused Seasonal Retail Customer Service Team Member to join our team at Michaels. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, helping customers find what they need, and ensuring a seamless shopping experience.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Help customers locate products, provide product information, and make recommendations to enhance their shopping experience
  • Process transactions accurately and efficiently, handling cash, credit card transactions, and returns
  • Participate in visual merchandising and store displays to create an engaging and inviting shopping environment
  • Assist with inventory management, including receiving and stocking merchandise, and maintaining a clean and organized store
  • Support sales floor operations, including opening and closing procedures, and maintaining a safe and secure shopping environment
  • Collaborate with colleagues to achieve sales goals and promote a positive and inclusive store culture
Requirements
  • High school diploma or equivalent required; some college or prior retail experience preferred
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues
  • Ability to work a flexible schedule, including evenings, weekends, and holidays
  • Physical ability to stand for long periods, lift up to 25 pounds, and move throughout the store
What We Offer

As a Seasonal Retail Customer Service Team Member at Michaels, you will enjoy a competitive hourly rate, opportunities for advancement, and a fun and dynamic work environment. We offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan and employee discounts.

Michaels is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer service.

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