Customer Service Representative
3 days ago
We are seeking a highly skilled Customer Service Representative to join our team at Enterprise Mobility Inc. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and ensuring a seamless rental experience for our customers.
Key Responsibilities- Meet and greet customers in a professional and friendly manner
- Provide superior customer service by understanding and communicating rental terms and conditions, vehicle features, and other services
- Offer additional customer assistance by providing directions, maps, local area information, and service information
- Answer incoming calls for reservations, rate quotes, general questions, and provide information and resolution for customers, other branches, and vendors
- Place outgoing calls for callback management and miscellaneous calls as assigned
- Assist in assessing the condition of rental vehicles upon return
- Notify management of any known customer or vehicle problems
- Must be at least 18 years of age
- High School Diploma or G.E.D. required
- Minimum of 1 year prior customer service retail or administrative support experience
- Authorized to work in the United States and not require work authorization sponsorship
- Valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
- No drug or alcohol-related conviction on driving record in the past 5 years
- Paid time off
- Consistent full-time 40-hour per week schedule
- Employee discount
- Retirement savings plan including 401(k) with matching profit sharing
- Health insurance
- Life insurance
- Dental insurance
- Vision insurance
- Training and development opportunities
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Hilton Head, South Carolina, United States Enterprise Mobility Inc Full time{"h1": "Customer Service Representative", "p": "At Enterprise Mobility Inc, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service to our clients, ensuring a positive experience from initial contact to rental...
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