Contact Center Representative

1 month ago


Brea, California, United States Workway Full time

At Workway BancForce, we're dedicated to connecting talented individuals with exciting career opportunities. As a Contact Center Representative, you'll play a vital role in delivering exceptional customer service to our clients.

Your Key Responsibilities:

  • Provide top-notch support to clients via phone, ensuring their needs are met and exceeded.
  • Communicate products and services offered by our clients, showcasing your excellent communication and interpersonal skills.
  • Work collaboratively with our team to achieve sales and customer satisfaction goals.
  • Develop a strong understanding of our clients' products and services to provide informed support.

Requirements:

  • 1+ year of experience in a sales/customer service environment.
  • 1+ year of experience answering phones in a fast-paced environment, preferably in the financial industry.
  • Excellent communication and interpersonal skills.
  • Computer skills and proficiency in software applications.
  • Spanish speaking is a plus, but not required.

What We Offer:

  • A competitive hourly rate of $23.25.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • A 401(k) plan to help you save for your future.
  • Ongoing training and development opportunities to enhance your skills and career growth.

Workway BancForce is an Equal Opportunity Employer, committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer service.



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