Customer Service Representative
4 weeks ago
We are seeking a highly skilled Contact Center (Member Service Representative) to join our team at Workway BancForce. As a key member of our team, you will be responsible for providing exceptional customer service to our clients.
Key Responsibilities:
- Handle inbound calls from credit union members in a fast-paced environment.
- Provide excellent customer service with members' checking accounts, loans, and credit cards.
- Communicate products and services offered by the credit union.
- Work onsite in Brea, Monday - Friday 9:15 am - 6:00 pm.
Requirements:
- One year of experience in a sales/customer service environment.
- One year of experience answering phones in a fast-paced environment - preferably in the financial industry.
- One year of experience working with checking accounts, loans, credit cards, etc.
- Excellent communication and member service advisory skills.
- Computer skills.
- Spanish speaking is preferred, but not required.
Benefits:
- Competitive hourly rate of $23.25/hour.
- Access to healthcare benefits including medical, dental, and vision.
- 401(k) plan.
At Workway, we are committed to providing our employees with the tools and support they need to succeed. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
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