Front Desk Representative

5 days ago


Shelter Island, New York, United States Cape Resorts Group Full time

Job Summary:

The Front Desk Agent will be responsible for ensuring exceptional guest satisfaction from the moment a guest arrives at the hotel until they check out. This role will attend to guest needs, including registration, checkout, and cashiering, while maintaining a high level of professionalism and customer service.

Key Responsibilities:

  • Guest Registration and Checkout: Register guests into the computer, verifying reservation, address, and credit information, and ensure a smooth checkout process.
  • Payment and Cash Handling: Accept payment for guest accounts, maintain a house bank, and make accurate reports of daily receipts.
  • Key and Safety Deposit Box Management: Issue keys to and control entrance of safety deposit boxes, and post miscellaneous charges as requested.
  • Guest Services: Assist with handling mail and facsimiles, provide guests with information regarding hotel facilities and local attractions, and book reservations over the telephone and at the front desk when required.
  • Communication and Teamwork: Communicate with public, valet, bellman, food and beverage, and housekeeping staff and management in a professional manner, and handle customer concerns and compliments.
  • Information and Services: Respond to customer inquiries regarding hotel services, room rates, entertainment schedules, and restaurants, and inform hotel customers about the properties services.

Requirements:

  • Education and Experience: High school or equivalent education required, with one to two years of experience in a public contact position.
  • Skills and Abilities: Knowledge of computer programs, including PMS (Maestro), Microsoft Word, and Excel, good communication skills, both verbal and written, ability to work under pressure, and ability to solve practical problems and deal with a variety of concrete variables in situations where only limited information exists.


  • Staten Island, New York, United States Dave & Buster Full time

    Job SummaryWe are seeking a highly skilled and enthusiastic Front Desk/Host Representative to join our team at Dave & Buster's. As a key member of our front-of-house staff, you will be responsible for delivering an exceptional guest experience, ensuring a positive and welcoming atmosphere for all visitors.Key ResponsibilitiesGuest Experience: Provide...


  • Staten Island, New York, United States Neurodiagnostics Full time

    Job Summary:We are seeking a highly skilled and organized Medical Office Front Desk Coordinator to join our team at Neurodiagnostics. As a Medical Office Front Desk Coordinator, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.Key Responsibilities:Front Desk Operations: Greet patients and...


  • Staten Island, New York, United States Retro Fitness Full time

    Job OverviewThe Front Desk employee is the face of the Retro Fitness outlet; they are the person a member sees when he or she first walks into the facility. It is essential that this person be TEAM oriented with great communication skills.ResponsibilitiesGreet and check in members as they arrive.Resolve member issues in an effective manner.Sell memberships...


  • Staten Island, New York, United States Retro Fitness Full time

    Job OverviewThe Front Desk employee is the face of the Retro Fitness outlet; they are the person a member sees when he or she first walks into the facility. It is essential that this person be TEAM oriented with great communication skills.Key ResponsibilitiesGreet and check in members as they arrive.Resolve member issues in an effective manner.Sell...


  • Staten Island, New York, United States Retro Fitness Full time

    Job OverviewThe Front Desk employee is the face of the Retro Fitness outlet; they are the person a member sees when he or she first walks into the facility. It is essential that this person be TEAM oriented with great communication skills.ResponsibilitiesGreet and check in members as they arrive.Resolve member issues in an effective manner.Sell memberships...


  • Staten Island, New York, United States Retro Fitness Full time

    Job OverviewThe Front Desk employee is the face of the Retro Fitness outlet; they are the person a member sees when he or she first walks into the facility. It is essential that this person be TEAM oriented with great communication skills.Key ResponsibilitiesGreet and check in members as they arrive.Resolve member issues in an effective manner.Sell...


  • Staten Island, New York, United States Retro Fitness Full time

    Job DescriptionJob Title: Front Desk/Gym CloserJob Summary:Retro Fitness is seeking a highly motivated and customer-focused individual to join our team as a Front Desk/Gym Closer. As a key member of our team, you will be responsible for providing exceptional customer service, managing membership sales and retention, and ensuring a safe and clean environment...


  • Grand Island, New York, United States Clark Holdings Inc. Tim Hortons Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Front of House team, you will be responsible for delivering exceptional guest experiences and ensuring that our customers receive the highest level of service.Key ResponsibilitiesCustomer Service: Provide...


  • Staten Island, New York, United States Lenox Hill Radiology Full time

    Job Summary:We are seeking a highly skilled and customer-focused Patient Service Representative to join our team at Lenox Hill Radiology. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to ensure a seamless and efficient experience for our patients.Key...


  • Staten Island, New York, United States New York Cancer & Blood Specialists Full time

    Position: Front Desk Receptionist Location: Staten Island, NY Company Overview: Join New York Cancer & Blood Specialists (NYCBS), a leading Oncology/Hematology practice dedicated to providing exceptional patient care. We are looking for a Front Desk Receptionist to be part of our dynamic team within a well-established and expanding sub-specialty practice....


  • Staten Island, New York, United States Retro Fitness Full time

    Job DescriptionJob Title: Front Desk/Gym CloserJob Summary:Retro Fitness is seeking a highly motivated and customer-focused individual to join our team as a Front Desk/Gym Closer. As a key member of our team, you will be responsible for providing exceptional customer service, managing membership sales and retention, and ensuring a safe and clean environment...

  • Fitness Instructor

    1 day ago


    Staten Island, New York, United States Planet Fitness Inc. Full time

    Job SummaryWe are seeking a highly motivated and experienced Fitness Instructor to join our team at Planet Fitness Inc. as a Group Fitness Leader. The successful candidate will be responsible for leading group fitness classes, providing personalized coaching and guidance to members, and promoting a positive and supportive fitness environment.Key...


  • Staten Island, New York, United States InGenesis Full time

    Position OverviewInGenesis is currently seeking an Administrative Assistant to collaborate with our client. In this capacity, you will be engaged in supporting the operations of a prominent educational organization.Key ResponsibilitiesManage incoming telephone communications and direct them to the appropriate personnel.Welcome guests and provide necessary...


  • Staten Island, New York, United States New York Cancer & Blood Specialists Full time

    Oncology Office Receptionist Location: Staten Island, NY New York Cancer & Blood Specialists (NYCBS), a leading and esteemed Oncology/Hematology practice, is in search of a Front Desk Coordinator to become part of a well-established and expanding specialized medical facility with academic connections. The practice operates a comprehensive outpatient Cancer...


  • Staten Island, New York, United States Pollo Campero Full time

    Job SummaryThe Restaurant General Manager is responsible for leading the restaurant to ensure a customer-centric high-performance and agile operation that promotes customer loyalty. This role represents Pollo Campero as the local face of the brand, responsible for the ins and outs of running a successful restaurant.Key ResponsibilitiesEstablish Objectives...


  • Staten Island, New York, United States Crunch Fitness Full time

    Front Desk CoordinatorQualifications:Fluent in EnglishStrong reading and writing abilitiesKey Skills:Excellent communication abilitiesExceptional customer service skillsKey Responsibilities:Identify the desires and needs of potential members through a thorough Needs Analysis using the Guest Courtesy Card.Provide information to potential members in person or...


  • Staten Island, New York, United States BJ's Wholesale Club Full time

    About BJ's Wholesale ClubBJ's Wholesale Club is a leading membership-based retailer offering a wide range of products and services to its members. As a Sales and Service Representative, you will play a critical role in delivering exceptional customer experiences and driving sales growth.Key ResponsibilitiesMember Acquisition and RetentionExecute Acquisition...


  • Staten Island, New York, United States TJ Maxx Full time

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...


  • Staten Island, New York, United States BDS Connected Solutions, LLC. Full time

    At a Glance:$$$ Earn weekly pay at BDS $$$ If you enjoy completing independent projects, are interested in collaborating with renowned consumer electronics brands, and don't want to be stuck at a desk all day, then our Retail Merchandising Specialist position is perfect for you Joining our team means a weekly pay schedule, paid training, a diverse range of...

  • Front Desk Agent

    2 weeks ago


    Shelter Island, United States Cape Resorts Group Full time

    Department: Rooms Position: Front Desk Agent Reports to: Front Office Manager Position Overview: This position will be responsible for ensuring 100% satisfaction from the moment a guest arrives at the hotel until they check out. Attend to guest needs, including, but not limited to, registration, checkout and cashiering. These duties may be described as,...


  • Mackinac Island, Michigan, United States Hotel Investment Services Full time

    Job Summary:We are seeking a highly motivated and customer-focused Front Desk Representative to join our team at Hotel Investment Services. As a key member of our front office team, you will be responsible for providing exceptional guest service, processing reservations, and ensuring a seamless experience for our guests.Responsibilities:Guest Service: Greet...


  • Middletown, Rhode Island, United States Lafrance Hospitality Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Lafrance Hospitality. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a positive and memorable experience.Key Responsibilities:Welcome guests and assist with check-in and check-out processes.Ensure all...

  • Front Desk Manager

    3 months ago


    Long Island City, United States Courtyard Long Island City Full time

    Job Summary: The Front Desk Manager is responsible for ensuring the operation of the Front Office in an attentive friendly efficient and courteous manner providing all guests with quality service prior to and throughout their stay while maximizing room revenue and occupancy. Management-level associates are expected to work as much of each workday as is...

  • Hotel Front Desk

    3 months ago


    Hilton Head Island, United States RMC Resort Management Full time

    Job DescriptionJob DescriptionRMC Resort Management on Hilton Head Island is looking for a full-time Vacation Counselor Hotel Front Desk to be a part of our energetic hospitality team. Do you enjoy providing excellent customer service? Are you looking for a career with opportunities for upward mobility? Do you want to join a thriving, locally-owned company?...


  • Fleming Island, United States Jax Spine & Pain Centers Full time

    About the JobWe're looking to hire a Front Desk Representative for our Fleming Island Office.Responsibilities:This position is responsible for greeting and assisting patients and visitors with check-in and general information; providing excellent care, collaborating effectively with all departments, and cultivating a nurturing atmosphere of courtesy,...

  • Front Desk Clerk

    4 weeks ago


    Treasure Island, United States Concord Hospitality Full time

    Description Front Desk & Guest Care We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If...


  • South Padre Island, United States Resorts Jobs Full time

    Job DescriptionJob DescriptionJob Summary:We are searching for a Bilingual Front Desk proficient in both English and Spanish.Responsible for all Front Desk duties such as (but not limited to) check-in, check-out, PBX Operation, reservations, assist with concierge duties, proper cash handling and any and all reporting required as per shift checklist. The...

  • Hotel Front Desk

    2 months ago


    Hilton Head Island, United States RMC Resort Management Full time

    Job DescriptionJob DescriptionRMC Resort Management on Hilton Head Island is calling all individuals who enjoy providing excellent customer service to apply to join our team as a full-time Hotel Front Desk Guest Services Specialist! This position potentially works shifts Sunday - Friday from 8 am to 5 pm and Saturday from 11 am to 8 pm.WHY YOU SHOULD JOIN...


  • Sea Island, United States Sea Island Resort Full time

    As a Guest Services Representative at Sea Island, you deliver extraordinary guest experiences every day. You are a gracious ambassador for Sea Island with every interaction, including your warm greetings and telephone courtesy. You provide friendly, Guest Service, Receptionist, Guest, Front Desk, Guest Room


  • Middle Island, United States Mid-Island Physical Therapy Part time $16 - $18

    Job DescriptionJob DescriptionExpanding Physical Therapist Office seeks part time Physical Therapist Aide/Front Desk.Candidate must be a team player, friendly, hard working, organized, reliable, self motivated and excellent interpersonal skills.Aide: Preparing for patients, cleaning/organizing the treatment area, disinfecting equipment, taking patients...


  • Middle Island, United States Mid-Island Physical Therapy Part time $16 - $18

    Job DescriptionJob DescriptionExpanding Physical Therapist Office seeks part time Physical Therapist Aide/Front Desk.Candidate must be a team player, friendly, hard working, organized, reliable, self motivated and excellent interpersonal skills.Aide: Preparing for patients, cleaning/organizing the treatment area, disinfecting equipment, taking patients...

  • Front Desk/Gym Closer

    2 months ago


    Staten Island, United States Retro Fitness Full time

    This position is for individuals who are able to work as closers and must be available on weekends. The Front Desk employee is the face of the Retro Fitness outlet; they are the person a member sees when he or she first walks into the facility. It is important that this person be TEAM oriented with great communication skills. The Front Desk employee wears...

  • Front Desk Attendant

    2 months ago


    Hilton Head Island, United States Haig Point Club Full time

    Job DescriptionJob DescriptionFront Desk AttendantDepartment: Member and Guest ervicesReports To: Member and Guest Service Manager/Director of Member and Guest Service OperationsGeneral Purpose: Provides excellent customer service while performing hospitality services including but not limited to, front desk processes, general store, Mansion bar operations,...

  • Front Desk Agent

    2 months ago


    Mackinac Island, United States Hotel Investment Services Full time

    Harbour View Inn is situated on Main Street on historic Mackinac Island. With 80% of the island protected by a Michigan State Park the island is flush with outdoor recreational activities while having a vibrant business community and tourism industry. Mackinac Island is the number one tourist destination in the Midwest. No cars are on the island, just...

  • Front Desk Agent

    2 months ago


    Mackinac Island, United States Hotel Investment Services Full time

    The Lake View Hotel is situated at the end of Main Street on historic Mackinac Island. With 80% of the island protected by a Michigan State Park the island is flush with outdoor recreational activities while having a vibrant business community and tourism industry. Mackinac Island is the number one tourist destination in the Midwest. No cars are on the...

  • Front Desk Clerk

    2 months ago


    Hilton Head Island, United States Hilton Grand Vacations Full time

    At Hilton Grand Vacations our goal is to make someones day, every day. We work in an exciting and energetic environment where we help our guests enjoy life at its best by sending them to new corners of the world and giving them more time to reconnect Front Desk, Clerk, Hospitality, Retail, Program


  • Merritt Island, Florida, United States Coast Dental and Orthodontics Full time

    Job SummaryWe are seeking a highly organized and customer-focused Front Desk Coordinator to join our team at Coast Dental and Orthodontics. As a key member of our front office staff, you will be responsible for providing exceptional patient service, managing administrative tasks, and ensuring a smooth and efficient patient experience.Key...

  • Front Desk Agent

    2 months ago


    St Simons Island, United States MMI Hospitality Group Full time

    If you believe that first impressions can set the tone for an entire hotel stay, please keep reading. Home2 Suites St. Simons Island has an opportunity for a Front Desk Agent. As the Front Desk Agent, you will be responsible for providing our guests with "Southern Hospitality" throughout their stay. The Front Desk Agent has a combination of duties related to...

  • Front Desk Agent

    2 months ago


    Saint Simons Island, United States MMI Hospitality Group Full time

    Job DescriptionJob DescriptionIf you believe that first impressions can set the tone for an entire hotel stay, please keep reading.  Home2 Suites St. Simons Island has an opportunity for a Front Desk Agent.  As the Front Desk Agent, you will be responsible for providing our guests with “Southern Hospitality” throughout their stay.  The Front Desk...