Front Desk Manager
6 days ago
The Highlands at Harbor Springs is seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a Front Desk Supervisor, you will be responsible for overseeing the front office operations of the resort, ensuring exceptional guest service, and resolving any issues that may arise.
Key Responsibilities- Front Office Operations: Coordinate and manage the front office activities, including check-in and check-out processes, guest inquiries, and room assignments.
- Guest Service: Provide exceptional guest service, respond to guest complaints, and resolve issues in a timely and friendly manner.
- Team Management: Train and supervise front desk team members, ensuring they meet expectations and provide excellent guest service.
- Problem-Solving: Identify and resolve problems, including guest complaints, reservation issues, and other requests.
- Communication: Cooperate with other department managers to ensure efficient and effective operations and coordination of activities.
- Experience: Minimum 1 year of front desk or guest service experience.
- Supervisory Experience: Previous supervisory experience is preferred but not required.
- Age: Must be at least 18 years of age.
- Availability: Must be willing to work days, evenings, weekends, and holidays.
- Skills: Previous point of sale software experience and familiarity with Microsoft Office required.
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Assistant Front Desk Manager
1 month ago
Harbor Springs, United States The Highlands at Harbor Springs Full timeOverview: The Highlands Front Desk Assistant Manager assists The Highlands Front Desk Manager in maintaining and improving Front Desk operations and fulfills the manager role when the manager is absent. They will be ensuring all Team Members are attentive, friendly, and efficient by providing all guests with quality service throughout their stay while...
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Assistant Front Desk Manager
3 months ago
Harbor Springs, United States The Highlands at Harbor Springs Full timeOverview: The Highlands Front Desk Assistant Manager assists The Highlands Front Desk Manager in maintaining and improving Front Desk operations and fulfills the manager role when the manager is absent. They will be ensuring all Team Members are attentive, friendly, and efficient by providing all guests with quality service throughout their stay while...
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Front Desk Supervisor
3 months ago
Harbor Springs, United States The Highlands at Harbor Springs Full timeOverview: The Highlands is looking for new Front Desk Supervisors to join our team! As a Front Desk Supervisor, you will be responsible for coordinating front office activities of the resort and resolving any problems that arise from guest complaints, reservation and room assignment issues, and other requests. This is a full-time, year-round position with...
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Front Desk Representative
3 days ago
Harbor Springs, United States The Highlands at Harbor Springs Full timeJob SummaryThe Highlands at Harbor Springs is seeking a skilled and friendly Front Desk Agent to provide exceptional guest service and support to our team. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for handling various aspects of their stay.Key ResponsibilitiesGuest Registration and...
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Front Desk Manager
7 hours ago
Hot Springs, Virginia, United States Omni Hotels Full timeJob SummaryThe Omni Homestead is seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a Front Desk Supervisor, you will be responsible for ensuring a seamless and exceptional guest experience, while also providing leadership and guidance to our front desk team.Key ResponsibilitiesGuest Services: Provide exceptional guest...
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Front Desk Agent
2 months ago
Harbor Springs, United States The Highlands at Harbor Springs Full timeOverview: The Highlands is looking for new Front Desk Agents to join our team! As a Front Desk Agent, you are the first point of contact with guests and handle most aspects of a guests stay. You will also greet guests, assist with check-ins/check-outs, answer guest questions and help resolve any guest issues. Our goal is to provide great hospitality and to...
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Front Desk Manager
4 days ago
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Front Desk Supervisor
1 month ago
Bar Harbor, United States Witham Family Hotels Full timeReady for a dynamic career in Bar Harbor, Maine? We're hiring a Front Desk Supervisor to be part of our energetic team. As a Front Desk Supervisor, you'll be the cornerstone of our guest services, ensuring a smooth and memorable experience for every visitor. Reporting to the Front Desk Manager, you'll assist to lead the front desk team, manage daily...
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Front Desk Supervisor
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Bar Harbor, United States Witham Family Hotels Full timeReady for a dynamic career in Bar Harbor, Maine? We're hiring a Front Desk Supervisor to be part of our energetic team. As a Front Desk Supervisor, you'll be the cornerstone of our guest services, ensuring a smooth and memorable experience for every visitor. Reporting to the Front Desk Manager, you'll assist to lead the front desk team, manage daily...
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Evening Front Desk Agent
3 months ago
Harbor Springs, United States The Highlands at Harbor Springs Full timeOverview: The Highlands is looking for new Evening Front Desk Agents to join our team! As a Front Desk Agent, you are the first point of contact with guests and handle most aspects of a guests stay. You will also greet guests, assist with check-ins/check-outs, answer guest questions and help resolve any guest issues. Our goal is to provide great hospitality...
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Front Desk Operations Manager
6 days ago
Springs, United States Marriott Vacations Worldwide Full timeJob SummaryWe are seeking a highly skilled and experienced Front Desk Manager to join our team at Marriott Vacations Worldwide. As a key member of our front office team, you will be responsible for ensuring exceptional customer service and maximizing financial performance.Key ResponsibilitiesGuest Services and Front Desk GoalsManage day-to-day operations to...
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Assistant Front Office Manager
1 week ago
Harbor Springs, United States The Highlands at Harbor Springs Full timePosition Overview:The Highlands at Harbor Springs is seeking a dedicated individual to support the Front Desk Manager in enhancing and overseeing Front Desk operations. This role is essential in ensuring that all guests receive exceptional service during their stay, while also stepping into the manager's role in their absence. The Assistant Front Desk...
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Front Desk Team Lead
2 days ago
Bar Harbor, Maine, United States Witham Family Hotels Full timeJob SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Witham Family Hotels. As a key member of our front office team, you will be responsible for leading the front desk team to deliver exceptional service to our guests.Key ResponsibilitiesLead the Front Desk TeamManage and motivate the front desk team to ensure...
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Front Desk Manager OEM
3 weeks ago
Colorado Springs, United States Fairfield Colorado Springs Full timeJob Summary: The Front Desk Manager is responsible for ensuring the operation of the Front Office in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy. Management-level associates are expected to work as much of each workday as is...
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Front Desk Representative
6 days ago
Egg Harbor City, New Jersey, United States Renault Winery Resort Full timeJob SummaryThe Front Desk Agent is responsible for providing exceptional service to hotel guests, ensuring a seamless and enjoyable experience at Renault Winery Resort.Key ResponsibilitiesGuest Services: Greet and check-in guests, respond to inquiries, and resolve any issues in a professional and courteous manner.Front Desk Operations: Manage the front desk...
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Front Desk Representative
2 days ago
Colorado Springs, Colorado, United States CUSA Full timeJob SummaryCUSA is seeking a highly organized and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, handling guest inquiries, and resolving any issues that may arise.Key ResponsibilitiesGuest Services: Greet and...
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Front Desk Associate
2 days ago
Saratoga Springs, New York, United States The Del Monte Lodge Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Front Desk Clerk to join our team at The Del Monte Lodge. As a Front Desk Clerk, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our guests.Key ResponsibilitiesGuest Services: Greet and register guests, assign rooms, and provide information...
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Front Desk Coordinator
2 weeks ago
Colorado Springs, Colorado, United States Pima Medical Institute Full timeJob SummaryPima Medical Institute is seeking a highly skilled and friendly Front Desk Coordinator to join our team. As a key member of our front office, you will be responsible for providing exceptional customer service to our students, staff, and visitors.Key ResponsibilitiesFront Desk Operations: Manage the front desk area, ensuring it is clean, organized,...
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Front Desk Representative
1 day ago
Friday Harbor, Washington, United States Columbia Hospitality Full timeJob SummaryWe are seeking a highly skilled and experienced Front Desk Agent to join our team at Friday Harbor House. As a Front Desk Agent, you will be responsible for providing exceptional guest service, handling check-in and check-out processes, and ensuring a seamless experience for our guests.Key ResponsibilitiesProvide exceptional guest service,...
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Front Desk Coordinator
1 week ago
Colorado Springs, Colorado, United States Pima Medical Institute Full timeJob SummaryPima Medical Institute is seeking a highly skilled and friendly Front Desk Coordinator to join our team. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our students, staff, and visitors.Key ResponsibilitiesFront Desk Operations: Manage the front desk area, ensuring it is clean,...