Front Desk Representative
6 days ago
The Front Desk Agent is responsible for providing exceptional service to hotel guests, ensuring a seamless and enjoyable experience at Renault Winery Resort.
Key Responsibilities- Guest Services: Greet and check-in guests, respond to inquiries, and resolve any issues in a professional and courteous manner.
- Front Desk Operations: Manage the front desk area, including handling cash and credit transactions, and maintaining accurate records.
- Communication: Effectively communicate with guests, colleagues, and management to ensure a smooth and efficient operation.
- Teamwork: Collaborate with other departments to provide a high level of service and support to guests.
- Adaptability: Be flexible and adaptable in a fast-paced environment, handling multiple tasks and priorities simultaneously.
- Education: High School diploma or equivalent required.
- Skills: Basic knowledge of computers and databases, excellent organizational and communication skills, and the ability to work in a team environment.
- Physical Demands: Ability to lift up to 15 pounds and stand for long periods.
Renault Winery Resort is a dynamic and growing hospitality company, offering a unique and rewarding work environment. As a Front Desk Agent, you will have the opportunity to work with a diverse team, provide exceptional service to guests, and contribute to the success of the resort.
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