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Business Office Representative Clerk
2 months ago
Surgery Care Affiliates is seeking a highly organized and detail-oriented Business Office Representative Clerk to join our team. As a Business Office Representative Clerk, you will play a critical role in supporting the facility's business operations, ensuring seamless communication with physicians, patients, and other stakeholders.
Key Responsibilities- Provide administrative support to the facility, including medical records, credentialing, admissions, accounts payable, billing, collections, insurance verification, and transaction processing.
- Schedule surgeries in the surgery template, handle calls from physician offices, and ensure accurate and timely communication with patients and staff.
- Answer phone calls, respond to inquiries, and transfer calls to other departments as needed.
- Perform pre-registration, obtain authorization from physician offices, and complete necessary paperwork for registration.
- Maintain accurate records, including log for cancelled appointments, and ensure compliance with regulatory requirements.
- Perform various clerical duties, such as photocopying, mailing surveys, preparing patient charts, and retrieving faxes.
- Ensure a clean and organized surgery scheduling area, and verify all scheduled cases as soon as possible.
- Contact patients with financial responsibility to inform them of payment policies and options.
- Document all insurance verification and patient calls in the patient's account.
- High school diploma or equivalent required; Associate degree or equivalent preferred.
- Minimum three years of experience in healthcare and one year of experience in surgery scheduling procedures preferred.
- Ability to work independently and as part of a team.
- Basic knowledge of surgery scheduling, receptionist, and registration responsibilities.
- Ability to handle stress and adapt to changing priorities.