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Customer Service Representative

2 months ago


Aventura, Florida, United States PNC Full time
Job Description

At PNC, we're committed to delivering exceptional customer experiences. As a Full Time Teller, you'll play a key role in providing personalized service, processing transactions, and educating customers on new technologies. This position is based in Aventura, Florida, at our retail banking branch.

Key Responsibilities
  • Deliver a unique customer experience, improving financial wellbeing and creating loyalty
  • Process customer interactions, educating them on alternatives for financial transactions
  • Identify banking opportunities and refer customers as appropriate
  • Perform lobby engagement activities to connect with customers and position PNC products
  • Apply product and procedural knowledge to solve customer problems
Requirements
  • Customer-focused, knowledgeable of PNC's values and practices
  • Manages risk, assessing and effectively managing risks associated with business objectives
  • Preferred skills: Accountability, Banking, Client Loyalty, Customer Experience, Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales
Benefits

PNC offers a comprehensive range of benefits, including medical, dental, and vision options, employee and spouse/child life insurance, short and long-term disability protection, 401(k) with PNC match, pension, and stock purchase plans. We also provide paid time off, including 11 paid holidays, 8 occasional absence days, and between 15 to 25 vacation days per year.