Client Services Coordinator II

2 weeks ago


Milford, Connecticut, United States PESTPRO Full time
Job Overview

Key Responsibilities:

  • Utilizes a variety of software applications, including database management tools and Microsoft Office Suite (Excel, Word, PowerPoint).
  • Oversees the scheduling of all client engagements for both residential and commercial accounts.
  • Effectively uses and monitors the company’s communication systems to interact with customers and clients.
  • Ensures that Client/Customer profiles are up-to-date and accurately reflect current information.
  • Facilitates the sharing and entry of Client/Customer data across multiple platforms.
  • Acts as a point of contact for technicians during service hours to manage any service adjustments or resolve conflicts.
  • Coordinates services and routes to maximize operational efficiency.
  • Conducts reconciliation of client accounts with cash sales as required.
  • Handles various invoicing tasks and organizes in-office documentation.
  • Performs additional service-related tasks as directed by the supervisor.
About PESTPRO

PESTPRO is a leading pest control service provider dedicated to offering a comprehensive range of service options tailored to our clients' needs. Our commitment to delivering exceptional quality and unmatched customer service is evident in every aspect of our operations. We recognize that each team member plays a vital role in the success and growth of our organization. By blending traditional customer service values with modern technology, we ensure that the personal touch remains integral to our clients' experiences.



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