Manager of Social Services at State Institution

2 weeks ago


Milford, Connecticut, United States DelDOT Full time

Introduction

Begin Your Career with DelDOT

The Delaware Department of Transportation (DelDOT) plays a crucial role in various facets of state governance, including infrastructure development, community services, and public welfare. Our mission encompasses a wide range of responsibilities, from enhancing transportation systems to supporting community initiatives and improving the quality of life for all residents.

DelDOT is committed to providing numerous career opportunities and aims to attract and retain talented individuals eager to contribute positively to state services.

Overview of Responsibilities

The individual in this role will oversee the social services division within a significant state facility.

Key Responsibilities

  • Directs the social services division by planning, assigning, reviewing, and assessing the performance of team members. Facilitates a collaborative approach to client care through effective case management.
  • Manages the centralized intake, information dissemination, referral, and application processes for multiple long-term care establishments.
  • Engages in various committees and task forces to evaluate the quality of services offered to facility residents, including the development and analysis of user satisfaction surveys and the preparation of special reports as needed.
  • Advocates for the rights and needs of residents and their families.
  • Represents the social services division to community stakeholders, other service organizations, and the public, responding to inquiries and delivering presentations on social service initiatives.

Qualifications

Requirements for Social Services Administrator II

Candidates must demonstrate education, training, and/or experience in the following areas:

  • A minimum of three years of experience in health or human services, applying relevant theories, principles, laws, and practices that enhance the well-being of individuals, families, or communities.
  • At least six months of experience in health or human services program management, including the oversight and direction of program development, implementation, and evaluation.
  • Six months of experience in policy or procedure formulation.
  • Six months of experience in writing narrative reports.
  • Six months of experience in supervising staff, including planning, assigning, reviewing, and evaluating their work.

Employment Conditions

Candidates must be legally authorized to work in the United States. DelDOT participates in the Federal E-Verify system, which confirms employment eligibility for new hires.



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