Technical Solutions Manager

1 week ago

Virginia Beach, Virginia, United States Palo Alto Networks Full time
Your Career

The Technical Solutions Manager represents a modern approach to the conventional Sales Engineer Manager role, focusing on how we guide teams to effectively assist our clients in comprehending their environments, offering solution recommendations, and ensuring they realize the value of their investments with Palo Alto Networks.

In your role as the Technical Solutions Manager, you will serve as the technical authority for your District Solutions Consulting team. Collaborating closely with the District Sales Manager, you and your team will cultivate relationships with clients, aiming to help them identify and thwart sophisticated cyber threats and breaches. Clients will rely on your expertise to determine which applications to implement from our suite of solutions. Your guidance, knowledge, and mentorship will empower your team to stay ahead of emerging cyber threats and maintain a proactive stance on prevention.

Your Impact

  • Recruit and onboard top-tier Solutions Consultants within your territory.
  • Oversee training, mentoring, and performance evaluations for your team, ensuring they remain engaged and successful in their roles.
  • Assist field Solutions Consultant teams in navigating complex evaluations and challenging client environments.
  • Lead and coach your team on effective technical validation strategies based on best practices to secure technical wins in assigned opportunities.
  • Develop, implement, and monitor individual development plans for team members.
  • Collaborate closely with Professional Services, Customer Success, and Specialist teams to guarantee successful customer implementation and adoption of solutions.
  • Provide strong technical leadership during customer interactions, sharing security trends and best practices observed among other clients.
  • Drive the Platformization initiatives of Palo Alto Networks within your accounts.
  • Work in tandem with the Domain Specialist Manager to optimize resource utilization and align necessary resources with your projects.
  • Act as a point of escalation to collaborate with pre-sales and post-sales teams for any arising issues.
  • Establish and maintain relationships with key clients to reinforce reference accounts and assist account teams in formulating strategies to drive additional business.
  • Present as the subject matter expert to clients at all organizational levels, from technical staff to executive leadership.
  • Analyze competitor offerings in the market and position our solutions as the superior choice.
  • Collaborate with Product Management, Technical Marketing, and R&D to define requirements and product features for our large clientele, providing valuable feedback based on customer insights.
  • Expect to travel 50-75% within the region.
  • Work alongside your sales counterpart to devise a technical strategy that fosters growth, identifying key verticals, markets, use cases, and solutions to concentrate on, while developing a comprehensive strategy tailored to your region.
Your Experience
  • Active TS Clearance is required; TS/SCI is preferred.
  • Experience as a pre-sales System Engineer Manager.
  • Background as a Senior System Engineer/Specialist.
  • Industry knowledge of security product market trends and awareness of our roadmap and technology development efforts, along with competitor offerings.
  • Expertise in delivering comprehensive security solutions to the Palo Alto Networks customer base.
  • Experience in selling, designing, implementing, or managing solutions such as Network Security, SASE, SaaS, CNAPP, and/or SOC Transformation Technologies.
  • Collaboration with Customer Support functions to ensure successful implementation and adoption of sold solutions.
  • Strong written and verbal communication and presentation skills.
  • Quota-driven mindset focused on providing clients with the best solutions as a trusted advisor.
  • Proficiency in English.
The Team

Our Solutions Consultant team collaborates closely with large organizations globally to safeguard their digital environments. We educate, inspire, and empower potential clients throughout their security journey.

Equipped with unparalleled systems and tools, our team is built on the foundation of shared success. At Palo Alto Networks, every member is dedicated to your success, working together to facilitate solutions selling, learning, and development. Our Solutions Consulting community is committed to being the cybersecurity partner of choice for our clients, protecting their digital way of life.

Our Commitment

We are innovators who dream big, take risks, and challenge the status quo in cybersecurity. Our mission cannot be achieved without diverse teams collaborating together.

Palo Alto Networks is an equal opportunity employer, celebrating diversity in our workplace. All qualified applicants will receive consideration for employment without regard to various legally protected characteristics.

The compensation for this position will depend on qualifications, experience, and work location. The starting base salary or base salary plus commission target is expected to be competitive, along with potential restricted stock units and bonuses. A description of our employee benefits is available upon request.

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