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Technical Solutions Manager

2 months ago

Virginia Beach, Virginia, United States Palo Alto Networks Full time
Your Career

The Technical Solutions Manager represents a modern approach to the conventional Sales Engineer Manager role, focusing on how we guide teams to effectively assist our clients in comprehending their environment, offering solution recommendations, and ensuring they derive maximum value from their investment with Palo Alto Networks.

In this capacity, you will serve as the technical authority for your District Solutions Consulting team. Collaborating closely with the District Sales Manager, you and your team will cultivate relationships with clients aimed at helping them identify and thwart sophisticated cyber threats and breaches. Clients will look to you for advice on which applications to implement from our suite of offerings. Your expertise, guidance, and mentorship will empower your team to stay ahead of emerging cyber threats and maintain a proactive stance on prevention.

Your Impact

  • Recruit and onboard top-tier Solutions Consultants within your territory.
  • Oversee training, mentoring, and performance evaluations for your team, ensuring their engagement and success in their careers.
  • Assist field Solutions Consultant teams in navigating complex evaluations and challenging client environments.
  • Lead and coach your team on effective technical validation strategies based on industry best practices to secure technical wins in assigned opportunities.
  • Establish, create, and monitor personalized development plans for your team members.
  • Collaborate closely with Professional Services, Customer Success, and Specialist teams to guarantee comprehensive customer implementation and adoption of solutions.
  • Provide authoritative technical leadership during customer interactions, sharing security trends and best practices employed by other clients to actively contribute to the sales process.
  • Drive Palo Alto Networks' Platformization initiatives within your accounts.
  • Work in tandem with the Domain Specialist Manager to optimize resource utilization and align necessary resources with your projects.
  • Act as a point of escalation to work with pre-sales and post-sales teams on any issues that may arise.
  • Develop and maintain relationships with key clients to solidify reference accounts and assist account teams in formulating strategies to generate additional business.
  • Present as an expert in your field to clients at all levels, from technical staff to executive leadership.
  • Analyze competitor products in the market and position our offerings as the superior choice.
  • Collaborate with Product Management, Technical Marketing, and R&D to articulate requirements and product features for our major clients, providing valuable feedback based on customer insights.
  • Expect to travel 50-75% within the region.
  • Work alongside your sales counterpart to devise a technical strategy that accelerates growth, identifying key verticals, markets, use cases, and solutions to focus on, and developing a comprehensive strategy tailored to your region.
Your Experience
  • Active TS Clearance is required; TS/SCI is preferred.
  • Experience as a pre-sales System Engineer Manager.
  • Background as a Senior System Engineer/Specialist.
  • Industry knowledge of security product market trends and awareness of our roadmap and technology development efforts, including knowledge of competitor offerings.
  • Understanding of how to deliver comprehensive security solutions to Palo Alto Networks' clientele.
  • Experience in selling, designing, implementing, or managing solutions such as Network Security, SASE, SaaS, CNAPP, and/or SOC Transformation Technologies.
  • Collaboration with Customer Support functions to ensure successful implementation and adoption of sold solutions.
  • Strong communication (both written and verbal) and presentation skills.
  • Quota-driven mindset focused on providing clients with the best solutions as a trusted advisor.
  • Proficiency in English.
The Team

Our Solutions Consultant team members collaborate closely with large organizations globally to safeguard their digital environments. We educate, inspire, and empower our potential clients on their security journey.

You will have access to unparalleled systems and tools, supported by a team committed to collective success. At Palo Alto Networks, everyone is dedicated to your success, contributing to solutions selling, learning, and development. Our Solutions Consulting community is driven by the mission to be the cybersecurity partner of choice for our clients, protecting their digital way of life.

Our Commitment

We are innovators who dream big, take risks, and challenge the status quo in cybersecurity. Our mission cannot be achieved without diverse teams working together to innovate.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

The compensation for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $218,600/yr to $300,650/yr. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.