Client Support Specialist
4 weeks ago
Estamos contratando de inmediato Especialistas en Soporte al Cliente en AnswerMTI
A través de nuestros dedicados Especialistas en Soporte al Cliente en AnswerMTI, proporcionamos servicios críticos y creamos resultados excepcionales para nuestros clientes y las muchas personas que dependen de ellos. ¿Te apasiona ayudar a los demás? Tienes la oportunidad de marcar la diferencia y ser parte de una cultura que valora tus contribuciones.
Como miembro de nuestro equipo, tus excelentes habilidades de atención al cliente y comunicación generarán experiencias positivas para nuestros clientes. Tu puntualidad y fiabilidad son fundamentales para el éxito de nuestros clientes.
La experiencia en atención al cliente es un plus, pero no es un requisito.
Este es un puesto en oficina.
Tu trabajo consistirá en manejar profesionalmente las llamadas entrantes, saludar a los llamantes, proporcionar y solicitar la información requerida, transferir llamadas o tomar mensajes según sea necesario. Trabajarás en nuestro sistema de procesamiento de llamadas de última generación y recibirás capacitación en una variedad de herramientas de centro de llamadas para ayudar a priorizar adecuadamente las necesidades del cliente. Somos un centro de llamadas solo entrantes. No realizamos telemarketing saliente ni llamadas de ventas agresivas.
Para tener éxito en este rol, debes poseer:
- Una voz acogedora con un tono optimista
- Fuerte dominio del idioma inglés con buena ortografía y gramática
- Habilidades informáticas en un entorno basado en Windows
- Buena asistencia
- La capacidad de escribir 35 palabras por minuto o más
Nuestros beneficios para empleados a tiempo completo incluyen:
- Participación en acciones de la empresa
- Beneficios médicos, dentales y de visión completos
- Vacaciones pagadas
- 401K tradicional con igualación por parte de la empresa
- Póliza de seguro de vida gratuita
- Asistencia legal
Compensación: $16 / Hora
Turnos Ofrecidos:
- A tiempo completo - 40 horas por semana, turnos de 10 horas
- Turnos de tarde/noche disponibles
- Debe estar disponible para trabajar un día de fin de semana (sábado o domingo cada semana)
La capacitación durará aproximadamente una semana. En tu segunda semana, te moverás a tu nuevo horario establecido.
No te pierdas esta oportunidad - Aplica hoy
Trabajo publicado por ApplicantPro-
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