Current jobs related to Client Support Specialist - Atlanta, Georgia - CINC
-
Client Support Specialist
4 weeks ago
Atlanta, Georgia, United States Zelis Healthcare Full timeJob Title: Client Support SpecialistAt Zelis Healthcare, we are seeking a highly skilled Client Support Specialist to join our team. As a key member of our Payments Optimization Business Unit, you will serve as the primary point of contact for multiple clients, providing exceptional support and guidance in the processing of claims communications, payments,...
-
Client Support Specialist
2 weeks ago
Atlanta, Georgia, United States onbe Full timeJob DescriptionAt Onbe, we're seeking a highly skilled Client Support Specialist to join our team. As a Client Support Specialist, you will collaborate with our Client Support Management team to ensure the success of our client programs. You will work closely with Client Support Managers to develop positive relationships with clients and become a product...
-
Client Support Specialist
2 weeks ago
Atlanta, Georgia, United States First Horizon Full timeJob SummaryWe are seeking a highly skilled Client Support Specialist to join our team at First Horizon. As a key member of our commercial banking team, you will provide exceptional support to our clients and sales staff by performing complex daily clerical functions. Your primary responsibility will be to maintain the office and document processing, ensuring...
-
Client Support Specialist
2 weeks ago
Atlanta, Georgia, United States First Horizon Full timeJob SummaryWe are seeking a highly skilled Client Specialist to join our team at First Horizon. As a key member of our Commercial Banking team, you will be responsible for providing exceptional support to our clients and sales staff, ensuring seamless day-to-day operations and maintaining a high level of customer satisfaction.Key ResponsibilitiesProvide...
-
Senior Client Support Specialist
3 weeks ago
Atlanta, Georgia, United States Americold Full timePosition OverviewAs a Senior Client Support Specialist at Americold, your role will encompass a variety of responsibilities aimed at enhancing customer satisfaction and operational efficiency.Key Responsibilities:Address Customer Inquiries: Handle all customer questions and concerns related to service requests, shipments, and inventory management.Feedback...
-
B2B Client Support Specialist
7 days ago
Atlanta, Georgia, United States Regal Management Full timeJob OverviewRegal Management is seeking a highly skilled B2B Client Support Specialist to join our team in Atlanta. As a key member of our marketing and sales department, you will be responsible for building strong relationships with clients and driving business growth through effective sales and marketing strategies.Key Responsibilities:Develop and execute...
-
Atlanta, Georgia, United States Marsh & McLennan Companies Full timeJob Title: Client Support Specialist, Employee HealthAt Marsh McLennan Agency, we are seeking a highly skilled Client Support Specialist to join our Employee Health team. As a key member of our team, you will provide day-to-day support to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Review and analyze plan documents and carrier...
-
Client Liaison Specialist
2 weeks ago
Atlanta, Georgia, United States First Horizon National Corporation Full timeJob SummaryAs a Client Specialist at First Horizon National Corporation, you will provide exceptional support to our clients and sales staff by performing daily clerical functions to maintain the office and document processing.Key Responsibilities:Support the Commercial and Private Client Specialist, Relationship Manager, and Specialist in maintaining office...
-
Client Provisioning Specialist
2 weeks ago
Atlanta, Georgia, United States Vatic Outsourcing Full timeJob Title: Client Provisioning SpecialistAt Vatic Outsourcing, we are seeking a highly skilled Client Provisioning Specialist to join our team. As a key member of our Client Account Management team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Manage client relationships and provide timely...
-
LPN/LVN Healthcare Support Specialist
2 weeks ago
Atlanta, Georgia, United States HealthCare Support Full timeHealthcare Support is seeking a skilled LPN/LVN for an 8-week contract in Chamblee, Georgia. This opportunity offers a competitive compensation package, including immediate enrollment in health insurance, dental insurance, and life insurance. Additionally, you will have access to employee assistance programs, open investment accounts, and licensure and...
-
LPN/LVN Healthcare Support Specialist
2 weeks ago
Atlanta, Georgia, United States HealthCare Support Full time401943 LPN/LVN HealthCare Support is currently seeking a skilled LPN/LVN for an 8-week contract in Chamblee, Georgia. Benefits of this LPN/LVN with HealthCare Support: Immediate enrollment in comprehensive health insurance Dental insurance for optimal oral health Life insurance for peace of mind Employee Assistance Program (EAP) for mental wellness Access to...
-
Client Support Specialist
2 months ago
Atlanta, Georgia, United States Brent Holtz - State Farm Agent Full timePosition OverviewWelcome to a rewarding opportunity Brent Holtz - State Farm Agent is seeking a dedicated professional to take on the role of Customer Service Representative. We are looking for an individual who is enthusiastic about engaging in meaningful conversations and delivering outstanding customer support. If you are a motivated self-starter who...
-
Client Account Specialist
1 week ago
Atlanta, Georgia, United States Fisher & Phillips Full timeJob Title: Client Account SpecialistAbout the Role:Fisher Phillips is seeking a talented Client Account Specialist to support our firm's needs. As a Client Account Specialist, you will play a key role in facilitating the payment of outstanding invoices.Responsibilities:Provide clients and billing attorneys with reports, copies of invoices, and other...
-
Client Support Specialist
2 months ago
Atlanta, Georgia, United States Focus of Georgia, Inc. Full timePosition Overview:Focus of Georgia, Inc. is currently in search of a dedicated Customer Service Representative to join our team. This role is essential in providing exceptional support to our clients and ensuring their needs are met efficiently.Key Responsibilities:- Engage with customers to address inquiries and resolve issues.- Maintain a high level of...
-
Client Accounts Specialist
2 weeks ago
Atlanta, Georgia, United States Alston & Bird's Full timeJob Title: Client Accounts Specialist About the Role: At Alston & Bird, we are seeking a highly skilled Client Accounts Specialist to join our team. As a Client Accounts Specialist, you will play a critical role in maintaining accurate account records, resolving disputed invoices, and providing exceptional client service. Key Responsibilities: * Analyze...
-
Client Care Specialist
4 weeks ago
Atlanta, Georgia, United States Serenity Healthcare, LLC Full timeAbout the RoleWe are seeking a highly motivated and compassionate Client Care Specialist to join our team at Serenity Healthcare, LLC. As a Client Care Specialist, you will play a critical role in connecting patients with life-saving treatments and providing exceptional customer service.ResponsibilitiesConnect with patients via phone to provide support and...
-
Client Care Specialist
2 weeks ago
Atlanta, Georgia, United States Serenity Healthcare Full timeJob OpportunitySerenity Healthcare is seeking a dedicated and compassionate Client Care Specialist to join our team. As a key member of our customer service team, you will play a vital role in connecting patients with life-saving treatments and providing exceptional support throughout their journey.About the RoleThis is an entry-level position with...
-
IT Support Specialist
1 month ago
Atlanta, Georgia, United States Artera Services Full timeJob Title: IT Support SpecialistWe are seeking a highly skilled and motivated IT Support Specialist to provide onsite technical support to our internal clients at Artera Services.Key Responsibilities:Provide technical support to internal clients, including troubleshooting hardware, software, and network issues.Install, configure, and maintain computer...
-
Client Care Specialist
2 weeks ago
Atlanta, Georgia, United States Serenity Healthcare, LLC Full timeAbout the RoleWe are seeking a highly motivated and compassionate Client Care Specialist to join our team at Serenity Healthcare, LLC. As a Client Care Specialist, you will play a critical role in connecting patients with life-saving treatments and providing exceptional customer service.Key ResponsibilitiesConnect with patients via phone to provide support...
-
Client Accounts Specialist
2 weeks ago
Atlanta, Georgia, United States Alston & Bird's Full timeJob Title: Client Accounts SpecialistAt Alston & Bird, we are seeking a highly skilled Client Accounts Specialist to join our team. As a key member of our accounting and collections department, you will play a critical role in ensuring the timely and accurate processing of client accounts.Key Responsibilities:Analyze client account history and prepare...
Client Support Specialist
2 months ago
Position Summary:
CINC stands as the premier provider of Real Estate CRM and Website solutions across North America, catering to elite real estate professionals. Established in 2011 and headquartered in Atlanta, GA, our comprehensive platform empowers real estate agents to effectively manage client relationships and expand their business.
We are in search of a skilled and dedicated individual to become a vital member of our dynamic Front Line Support team. This role serves as the initial point of interaction between our organization and our clientele.
Work Schedule: Monday to Friday, 9 AM to 6 PM.
Key Responsibilities:
- Act as the primary contact for all CINC clients.
- Provide expert guidance and insights on the complete range of CINC products and solutions.
- Foster strong, trust-based relationships with clients to enhance product utilization and contribute to ongoing business growth and client satisfaction.
- Educate clients on product features and updates.
- Advise clients on best practices related to CINC products.
- Understand client requirements and gather feedback, advocating for their needs throughout the process.
- Coordinate with internal teams to ensure client requirements are met, collaborating with implementation, sales, marketing, finance, and product teams.
- Respond to incoming calls, chat inquiries, and service requests as part of our fast-paced team.
Qualifications:
- Minimum of 1 year experience in technical support or client success within a SaaS environment.
- High School diploma required; Bachelor's degree in a relevant field preferred.
- Proven ability to manage a high volume of tasks and clients with diverse priorities.
- Hands-on contributor with a proactive approach.
- Excellent communication skills, both verbal and written.
- Strong knowledge of web technologies, including HTML and browser compatibility.
- Empathetic approach with a keen understanding of client needs.
- Ability to collaborate effectively with cross-functional teams.
- Demonstrated success in building and enhancing customer relationships.
- Self-motivated and committed to CINC's mission and values.
- Familiarity with Salesforce, Slack, and Zoom is advantageous.
- Real estate industry knowledge is a plus but not mandatory.
- Track record of achieving retention, satisfaction, and upsell targets.
What We Offer:
- Commitment to a healthy work-life balance.
- Employee Stock Purchase Program.
- Generous Continuing Education Fund for professional development.
- 401K Matching.
- Fitness reimbursement and lunch stipends for in-office work.
- Flexible hybrid work environment.
CINC prides itself on being a values-driven organization, fostering a vibrant, team-oriented culture with comprehensive benefits. We celebrate diversity and are dedicated to supporting the growth and success of our team members.
