Technical Support Software Engineer
2 weeks ago
About Actalent:
Actalent is a prominent provider of engineering and scientific services, dedicated to connecting visionary organizations with specialized talent that drives innovation and efficiency.
Position Overview:
We are seeking a Technical Support Software Engineer to join our dynamic team. This role is essential in delivering exceptional support to our clients and ensuring the smooth operation of our software systems.
Key Responsibilities:
- Deliver comprehensive customer support to address operational and software-related challenges.
- Engage in after-hours on-call support as part of a rotating schedule.
- Travel up to 20% to assist with client implementations.
- Manage multiple tasks across various projects concurrently.
- Analyze existing code and implement necessary modifications.
- Submit all design and code changes for peer evaluation.
- Develop, maintain, and execute testing protocols.
Technical Environment:
The systems primarily consist of 70-80% standardized platforms, with 20-30% tailored client customizations and enhancements. Candidates will primarily conduct remote diagnostics and collaborate with clients via phone.
Required Skills:
- Proficiency in C, Python, and C++.
- Experience with Distributive Systems.
Ideal Candidate:
We are looking for motivated, enthusiastic individuals who possess a strong willingness to learn and grow within our organization. The successful candidate is expected to be relatively new to the field, potentially having recently completed their degree.
Experience Level:
Entry Level
Diversity, Equity & Inclusion:
At Actalent, we are committed to fostering a diverse and inclusive workplace. We believe that diversity and inclusion are vital to the success of our team and the satisfaction of our clients.
Equal Opportunity Employer:
Actalent is an equal opportunity employer and welcomes applications from all qualified individuals without regard to race, gender, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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