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Clerical Support Specialist
2 months ago
We are seeking a highly organized and detail-oriented Clerical Support Clerk to join our team at the Office of Child Support Services. As a key member of our staff, you will play a critical role in providing administrative support to our team and ensuring the smooth operation of our office.
Key Responsibilities- Triage in-person clients by logging them in at the reception area, identifying the purpose of the client's visit, and providing information and materials as needed.
- Process incoming mail and handle requests for child support court summons service received from the NYC Family Court or directly from clients.
- Data enter relevant information and remarks into the child support systems as needed, including but not limited to ASSETS and CS Track.
- Scan and upload documents to systems used by the Office of Child Support Services as needed.
- Perform other routine clerical functions such as filing, answering telephones, and photocopying as needed.
- A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization.
- One year of satisfactory clerical experience.
- Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic.