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Clerical Support Specialist

2 months ago


New York, New York, United States City of New York Full time
About the Role

We are seeking a highly organized and detail-oriented Clerical Support Clerk to join our team at the Office of Child Support Services. As a key member of our staff, you will play a critical role in providing administrative support to our team and ensuring the smooth operation of our office.

Key Responsibilities
  • Triage in-person clients by logging them in at the reception area, identifying the purpose of the client's visit, and providing information and materials as needed.
  • Process incoming mail and handle requests for child support court summons service received from the NYC Family Court or directly from clients.
  • Data enter relevant information and remarks into the child support systems as needed, including but not limited to ASSETS and CS Track.
  • Scan and upload documents to systems used by the Office of Child Support Services as needed.
  • Perform other routine clerical functions such as filing, answering telephones, and photocopying as needed.
Requirements
  • A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization.
  • One year of satisfactory clerical experience.
  • Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.
About the City of New York

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic.