Clerical Support Specialist
1 month ago
The City of New York's Department of Housing Preservation is committed to promoting quality and affordability in the city's housing, and diversity and strength in the city's neighborhoods. Our mission is to ensure that every New Yorker has a safe, affordable place to live in a neighborhood they love.
Your TeamThe Office of Enforcement and Neighborhood Services (OENS) leads the agency's effort to work closely with other HPD divisions and outside community partners to identify buildings in distress, assess and develop appropriate strategies to address those properties, and work closely with responsible owners to develop a plan to improve conditions and return buildings to firm financial footing and physical health.
Your RoleAs a Community Associate/Clerical Support in the Division of Code Enforcement (CODE), you will be responsible for performing a variety of administrative functions, including processing lead complaints, monitoring lead performance reports, and maintaining statistical reports. You will also conduct research, respond to inquiries, and update tracking reports and inventory logs.
Your Responsibilities- Perform complex analytical or coordination work related to Lead;
- Process lead complaints received from 311 regarding Housing Maintenance Code and make inspection appointments;
- Monitor Lead performance reports and report any deficiencies;
- Ensure that Lead files, records, and logs are maintained;
- Maintain statistical reports, including spreadsheets;
- Conduct research and respond to inquiries;
- Update tracking reports and inventory logs, and review program plans;
- May review Lead forms and documents and perform scanning functions;
- Provide interpretation and make recommendations on Lead policies and procedures;
- Assist the Lead Unit Chief and Deputy Chief with special projects, as necessary.
- High school graduation or equivalent and three years of experience in community work or community-centered activities in an area related to duties described above; or
- Education and/or experience which is equivalent to "1" above.
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic.
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