Clerical Support Specialist

3 weeks ago


New York, New York, United States City of New York Full time
Job Summary

The City of New York is seeking a highly organized and detail-oriented Clerical Support Clerk to join our team in the Office of Child Support Services. As a Clerical Support Clerk, you will play a critical role in providing administrative support to our staff and ensuring the smooth operation of our office.

Key Responsibilities
  • Triage in-person clients by logging them in at the reception area and providing information and materials as needed.
  • Process incoming mail and handle requests for child support court summons service received from the NYC Family Court or directly from clients.
  • Data enter relevant information and remarks into the child support systems accurately and timely.
  • Scan and upload documents to systems used by the Office of Child Support Services as needed.
  • Perform other routine clerical functions such as filing, answering telephones, and photocopying as needed.

Requirements
  • A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization.
  • One year of satisfactory clerical experience.
  • Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.

About the Office of Child Support Services
The Office of Child Support Services works with New York City families to ensure noncustodial parents provide financial support for their children. Family Court Support Services is responsible for providing support services to non-cash assistance clients, including paternity and support establishment, summons services, support collection, enforcement, and modification of court orders, and non-custodial location parent location searches. We connect non-custodial parents to various programs such as debt reduction and employment programs. Custodial parents and their families rely on us to provide guidance in collecting monies due to them and to use all means at our disposal to collect such monies.

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