Clerical Support Specialist

4 weeks ago


New York, New York, United States City of New York Full time

About the Role:

The City of New York is seeking a highly organized and detail-oriented Clerical Support Clerk to join the Office of Child Support Services (OCSS). As a key member of the team, you will provide administrative support to ensure the efficient operation of the office.

Key Responsibilities:

  • Triage clients by logging them in, identifying their purpose, and providing necessary information and materials.
  • Process incoming mail and handle requests for child support court summons services.
  • Data enter relevant information into child support systems, such as ASSETS and CS Track.
  • Scan and upload documents to the office's systems.
  • Perform routine clerical functions, including filing, answering phones, and photocopying.

Requirements:

  • A four-year high school diploma or equivalent and one year of satisfactory clerical experience.
  • Keyboard familiarity with the ability to type at least 100 key strokes per minute.

About the Office:

The OCSS works with New York City families to ensure noncustodial parents provide financial support for their children. The office provides support services, including paternity and support establishment, summons services, and non-custodial location parent location searches.

Work Environment:

The Clerical Support Clerk will work in a fast-paced office environment, interacting with clients and colleagues to provide excellent customer service.



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