Clerical Associate
4 weeks ago
NYC Health Hospitals is seeking a highly organized and detail-oriented Clerical Associate to provide administrative support to the Ambulatory and Community Psychiatry department. The successful candidate will be responsible for maintaining accurate and up-to-date medical records, coordinating patient appointments, and providing exceptional customer service to patients and staff.
Key Responsibilities
- Retrieve and file medical records, ensuring confidentiality and accuracy.
- Coordinate patient appointments, including scheduling and rescheduling as needed.
- Provide administrative support to clinical staff, including answering phones and responding to patient inquiries.
- Maintain accurate and up-to-date electronic medical records, including tracking patient information and updating databases.
- Collaborate with multidisciplinary staff to ensure seamless patient care and communication.
- Participate in performance improvement activities, including quality improvement initiatives and patient satisfaction surveys.
Requirements
- High school diploma or equivalent required.
- 6 months of full-time clerical experience or equivalent, including interacting with the public and providing customer service.
- Excellent communication and organizational skills, with ability to work in a fast-paced environment.
- Ability to maintain confidentiality and handle sensitive patient information.
What We Offer
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Collaborative and dynamic work environment.
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