Bilingual Healthcare Customer Service Professional
3 weeks ago
Credit Solutions is a leading provider of Extended Business Office (EBO) Solutions and Bad Debt Recovery services throughout the United States. Founded in 2003, our company is committed to excellence and strives to allocate the best resources to achieve the best results for our clients.
Job SummaryWe are seeking a highly skilled and empathetic Bilingual Healthcare Customer Service Representative to join our dynamic team. As a key member of our organization, you will be the first point of contact for our patients and will play a critical role in resolving their medical balances.
Responsibilities- Provide exceptional customer service to patients over the phone, actively listening to their concerns and assisting them in resolving their medical balances.
- Negotiate and collect payments from patients in a professional and respectful manner.
- Utilize your knowledge of healthcare billing and finance to help patients navigate the billing process.
- Work collaboratively with our team to achieve our goals and provide the best possible experience for our patients.
- High school diploma or equivalent.
- Previous customer service experience, preferably in a healthcare setting.
- Experience in healthcare billing and finance.
- Understanding of HIPAA regulations.
- Ability to learn new software quickly.
Our Healthcare Customer Service Representatives enjoy a competitive wage, benefits, and a flexible schedule. We offer paid time off, holiday pay, company-paid life insurance, a 401k plan, health benefits, vision, and dental benefits. Additionally, we provide opportunities to participate in and support charitable organizations, and monthly employee activities and recognition.
Why Work for Credit Solutions?We believe that our employees are our most valuable asset. We attribute our success as a company to our ability to recruit, hire, and maintain a positive and productive workforce. A happy employee is a productive employee, and our benefits reflect how much we care. We provide numerous employee appreciation activities and a referral bonus program.
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El Paso, Texas, United States Credit Solutions Full time{"title": "Healthcare Customer Service Representative", "description": "About the RoleCredit Solutions is seeking a skilled Bilingual Healthcare Customer Service Representative to assist patients in resolving their medical balances. As a key member of our team, you will provide exceptional customer service, navigate complex billing processes, and help...
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El Paso, Texas, United States Credit Solutions Full timeAbout Credit SolutionsCredit Solutions is a leading provider of extended business office (EBO) solutions and bad debt recovery services throughout the United States. With a commitment to excellence, we strive to allocate the best resources to achieve the best results for our clients.Job SummaryWe are seeking a highly skilled and empathetic Bilingual...
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El Paso, Texas, United States Credit Solutions Full timeAbout Credit SolutionsCredit Solutions is a leading provider of extended business office (EBO) solutions and bad debt recovery services in the United States. With a commitment to excellence, we strive to deliver exceptional results for our clients through our talented team of professionals.Job SummaryWe are seeking a highly skilled and bilingual healthcare...
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El Paso, Texas, United States Credit Solutions Full timeAbout Credit SolutionsCredit Solutions is a leading provider of tailored Extended Business Office (EBO) Solutions and Bad Debt Recovery services throughout the United States.Job SummaryWe are seeking a highly skilled and empathetic Bilingual Healthcare Customer Service Representative to join our dynamic team. As a key member of our organization, you will be...
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