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Bilingual Healthcare Customer Service Professional
2 months ago
Credit Solutions is seeking a skilled Bilingual Healthcare Customer Service Representative to assist patients in resolving their medical balances. As a key member of our team, you will provide exceptional customer service, navigate complex billing processes, and help patients overcome financial obstacles.
Responsibilities- Provide empathetic and professional customer service to patients over the phone
- Navigate and resolve medical billing issues, ensuring accurate and timely payments
- Collaborate with patients to understand their financial situations and develop personalized solutions
- Stay up-to-date on industry developments and best practices in healthcare billing and finance
- High school diploma or equivalent
- Previous customer service experience, preferably in healthcare
- Experience in healthcare billing and finance, with a strong understanding of HIPAA
- Ability to learn new software quickly and adapt to changing priorities
As a valued member of our team, you will enjoy a competitive wage, comprehensive benefits, and opportunities for professional growth and development. Our dynamic work environment is designed to support your success and well-being, with flexible scheduling and a positive, team-oriented culture.
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