Multilingual Healthcare Customer Service Specialist
6 days ago
Credit Solutions is a leading provider of tailored Extended Business Office (EBO) Solutions and Bad Debt Recovery services throughout the United States.
Job SummaryWe are seeking a highly skilled and empathetic Bilingual Healthcare Customer Service Representative to join our dynamic team. As a key member of our organization, you will be the first point of contact for our patients, providing exceptional customer service and resolving medical balances.
Key Responsibilities- Provide outstanding customer service to patients over the phone, actively listening to their concerns and resolving billing issues in a timely and professional manner.
- Negotiate and collect payments from patients, ensuring a positive experience and building trust in our organization.
- Utilize strong communication skills to effectively communicate with patients, colleagues, and management, ensuring seamless collaboration and resolution of issues.
- Stay up-to-date on industry developments and best practices in healthcare billing and finance, applying this knowledge to improve patient outcomes and drive business growth.
- Work collaboratively with our team to achieve exceptional patient satisfaction and loyalty, while maintaining a positive and productive work environment.
- High school diploma or equivalent required.
- Previous customer service experience, preferably in a healthcare setting.
- Experience in healthcare billing and finance, with a strong understanding of HIPAA regulations.
- Ability to learn new software quickly and adapt to changing priorities.
- A competitive wage and comprehensive benefits package, including paid time off, holiday pay, and company-paid life insurance.
- A 401k plan, health benefits, vision, and dental benefits.
- Flexible scheduling options, including three schedule choices: M-F 8:00 am - 5:00 pm, 8:30 am - 5:30 pm, and 9:00 am - 6:00 pm.
- Opportunities to participate in and support charitable organizations, as well as monthly employee activities and recognition.
-
Customer Service Representative
4 weeks ago
El Paso, Texas, United States MAXIMUS Full timeAbout the RoleWe are seeking a highly skilled and compassionate Customer Service Representative to join our team at MAXIMUS. As a Customer Service Representative, you will play a critical role in providing exceptional customer care to some of the most vulnerable communities in America who need to navigate complex healthcare plans.Key ResponsibilitiesProvide...
-
Care Management Specialist
2 weeks ago
El Paso, Texas, United States Advanta Biometrics Full timeJob SummaryWe are seeking a highly skilled Care Management Specialist to join our team at Advanta Biometrics. As a Care Management Specialist, you will play a critical role in identifying and enrolling patients for chronic care management services. Your primary responsibility will be to communicate daily with patients to orient and enroll them in various...
-
Customer Support Specialist
2 weeks ago
El Paso, Texas, United States Insight Global Healthcare Full timeJob OverviewInsight Global Healthcare is seeking a skilled Customer Support Specialist to join our team. In this role, you will be working within retirement services, taking calls from clients regarding general questions about their IRA accounts, distribution take out, and process transactions. Onsite in El Paso, 5 days a week.ResponsibilitiesProvide...
-
Customer Service Representative
1 week ago
El Paso, Texas, United States Maximus Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Maximus. As a Customer Service Representative, you will play a critical role in delivering exceptional customer service to our clients, providing them with accurate and timely information about their healthcare plans.Key Responsibilities:Provide...
-
Customer Service Representative
3 weeks ago
El Paso, Texas, United States MAXIMUS Full timeAbout the RoleWe are seeking a highly skilled and compassionate Customer Service Representative to join our team at Maximus. As a Customer Service Representative, you will play a critical role in providing exceptional customer care to individuals navigating complex healthcare plans.Our ideal candidate is a team player with excellent communication skills, a...
-
Customer Service Representative
3 weeks ago
El Paso, Texas, United States MAXIMUS Full timeAbout the RoleWe are seeking a highly skilled and compassionate Customer Service Representative to join our team at Maximus. As a Customer Service Representative, you will be responsible for providing exceptional customer care to individuals navigating complex healthcare plans.Our ideal candidate is a team player with excellent communication skills, a strong...
-
El Paso, Texas, United States Credit Solutions Full time{"title": "Healthcare Customer Service Representative", "description": "About the RoleCredit Solutions is seeking a skilled Bilingual Healthcare Customer Service Representative to assist patients in resolving their medical balances. As a key member of our team, you will provide exceptional customer service, navigate complex billing processes, and help...
-
El Paso, Texas, United States Credit Solutions Full timeAbout Credit SolutionsCredit Solutions is a leading provider of extended business office (EBO) solutions and bad debt recovery services in the United States. With a commitment to excellence, we strive to deliver exceptional results for our clients through our talented team of professionals.Job SummaryWe are seeking a highly skilled and bilingual healthcare...
-
El Paso, Texas, United States Credit Solutions Full timeAbout Credit SolutionsCredit Solutions is a leading provider of extended business office (EBO) solutions and bad debt recovery services throughout the United States. With a commitment to excellence, we strive to allocate the best resources to achieve the best results for our clients.Job SummaryWe are seeking a highly skilled and empathetic Bilingual...
-
Healthcare Customer Support Specialist
1 month ago
El Paso, Texas, United States Accolade Full timeAbout AccoladeAccolade is a leading healthcare technology company that provides personalized healthcare solutions to millions of people and their families. Our mission is to help every person live their healthiest life by delivering exceptional healthcare experiences that are personal, data-driven, and value-based.Role OverviewAs an Accolade Care Advocate,...
-
El Paso, Texas, United States Credit Solutions Full timeAbout Credit SolutionsCredit Solutions is a leading provider of Extended Business Office (EBO) Solutions and Bad Debt Recovery services throughout the United States. Founded in 2003, our company is committed to excellence and strives to allocate the best resources to achieve the best results for our clients.Job SummaryWe are seeking a highly skilled and...
-
Math Education Specialist
1 month ago
El Paso, Texas, United States Mathnasium of El Paso Full timeJob Title: Math Education SpecialistJob Summary:We are seeking a highly skilled Math Education Specialist to join our team at Mathnasium of El Paso. As a Math Education Specialist, you will be responsible for teaching math concepts to students in grades 1 through 12 using our proprietary Mathnasium Method.Responsibilities:Teach math concepts to students in...
-
Healthcare Customer Support Specialist
4 weeks ago
El Paso, Texas, United States Accolade Full timeAbout AccoladeAccolade is a leading healthcare technology company that provides personalized healthcare experiences to millions of people and their families. Our mission is to help every person live their healthiest life by delivering exceptional care, data-driven insights, and value-based solutions.Role OverviewAs an Accolade Care Advocate, you will play a...
-
Customer Service Healthcare Advocate
2 days ago
El Paso, Texas, United States Accolade Full timeAbout AccoladeAccolade is a leading healthcare company that provides personalized support to individuals and their families. Our mission is to empower people to live their healthiest lives by connecting them with the right care at the right time.Job OverviewThe Care Advocate II is a critical role that requires a high level of empathy, professionalism, and...
-
Healthcare Customer Support Specialist
3 weeks ago
El Paso, Texas, United States Accolade Full timeAbout AccoladeAccolade is a leading healthcare technology company that provides personalized healthcare experiences to millions of people and their families. Our mission is to help every person live their healthiest life by delivering exceptional care, data-driven insights, and value-based solutions.Role OverviewAs an Accolade Care Advocate, you will play a...
-
Customer Service Representative
4 weeks ago
El Paso, Texas, United States Burnett Specialists Staffing & Recruiting Full timeMedical Supply Equipment Company **Job Summary:** Burnett Specialists Staffing & Recruiting is seeking a highly skilled Customer Service Representative to join our team. As a key member of our team, you will be responsible for taking orders and referrals from hospitals and physicians' offices, handling multiple phone lines, and providing exceptional...
-
Customer Service Representative
3 days ago
El Paso, Texas, United States Burnett Specialists Staffing & Recruiting Full timeJob DescriptionBurnett Specialists Staffing & Recruiting is seeking a skilled Customer Service Representative to join our team.The ideal candidate will possess excellent communication skills, a strong ability to build customer relationships, and a keen eye for detail. As a Customer Service Representative, you will be responsible for providing top-notch...
-
Customer Service Representative
3 weeks ago
El Paso, Texas, United States Burnett Specialists Staffing & Recruiting Full timeJob OpportunityBurnett Specialists Staffing & Recruiting is seeking a skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, answering their questions, and resolving their concerns in a timely and professional manner.Main...
-
Customer Service Representative
3 weeks ago
El Paso, Texas, United States Burnett Specialists Staffing & Recruiting Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Burnett Specialists Staffing & Recruiting. As a Customer Service Representative, you will be responsible for taking orders and referrals from hospitals and physicians' offices, handling multiple phone lines, and providing exceptional...
-
Customer Service Representative
2 weeks ago
El Paso, Texas, United States Insight Global Full timeCustomer Support Specialist OpportunityInsight Global is seeking a skilled Customer Support Specialist to join our team in the financial services industry. As a key member of our client's support team, you will be responsible for providing exceptional customer service to clients calling about their IRA accounts, distribution take out, and process...
