Bilingual Healthcare Customer Service Representative

2 weeks ago


El Paso, Texas, United States Credit Solutions Full time
About Credit Solutions

Credit Solutions is a leading provider of extended business office (EBO) solutions and bad debt recovery services in the United States. With a commitment to excellence, we strive to deliver exceptional results for our clients through our talented team of professionals.

Job Summary

We are seeking a highly skilled and bilingual healthcare customer service representative to join our team. As a key member of our organization, you will be responsible for assisting patients in resolving their medical balances and providing exceptional customer service over the phone.

Key Responsibilities
  • Assist patients in resolving their medical balances through negotiation and collection
  • Provide exceptional customer service and support to patients and clients
  • Work collaboratively with our team to achieve exceptional results
  • Stay up-to-date with industry developments and best practices in healthcare billing and finance
Requirements
  • High school diploma or equivalent
  • Previous customer service experience
  • Experience in healthcare billing and finance
  • Understanding of HIPAA
  • Ability to learn new software quickly
What We Offer

We offer a competitive wage, benefits, and a dynamic work environment. Our team is committed to excellence and we strive to provide exceptional results for our clients. If you are a motivated and customer-focused individual with a passion for healthcare, we encourage you to apply for this exciting opportunity.



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