Bilingual Healthcare Customer Service Professional
2 days ago
Credit Solutions is a leading provider of extended business office (EBO) solutions and bad debt recovery services throughout the United States. With a commitment to excellence, we strive to allocate the best resources to achieve the best results for our clients.
Job SummaryWe are seeking a highly skilled and empathetic Bilingual Healthcare Customer Service Representative to join our team. As a key member of our organization, you will be the first point of contact for our patients, providing exceptional customer service and resolving medical balances.
Responsibilities- Provide outstanding customer service to patients over the phone, actively listening to their concerns and resolving billing issues in a timely and professional manner.
- Negotiate and collect payments from patients, ensuring that their medical balances are resolved in a fair and compassionate manner.
- Work collaboratively with our team to ensure that patients receive the best possible service and support.
- Stay up-to-date with industry developments and best practices in healthcare billing and finance.
- High school diploma or equivalent.
- Previous customer service experience, preferably in a healthcare setting.
- Experience in healthcare billing and finance, including a strong understanding of HIPAA.
- Ability to learn new software quickly and adapt to changing priorities.
We offer a competitive wage, comprehensive benefits package, and a dynamic work environment that values employee growth and development. If you are a motivated and compassionate individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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El Paso, Texas, United States Credit Solutions Full time{"title": "Healthcare Customer Service Representative", "description": "About the RoleCredit Solutions is seeking a skilled Bilingual Healthcare Customer Service Representative to assist patients in resolving their medical balances. As a key member of our team, you will provide exceptional customer service, navigate complex billing processes, and help...
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El Paso, Texas, United States Credit Solutions Full timeAbout Credit SolutionsCredit Solutions is a leading provider of Extended Business Office (EBO) Solutions and Bad Debt Recovery services throughout the United States. Founded in 2003, our company is committed to excellence and strives to allocate the best resources to achieve the best results for our clients.Job SummaryWe are seeking a highly skilled and...
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El Paso, Texas, United States Credit Solutions Full timeAbout Credit SolutionsCredit Solutions is a leading provider of extended business office (EBO) solutions and bad debt recovery services in the United States. With a commitment to excellence, we strive to deliver exceptional results for our clients through our talented team of professionals.Job SummaryWe are seeking a highly skilled and bilingual healthcare...
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El Paso, Texas, United States Credit Solutions Full timeAbout Credit SolutionsCredit Solutions is a leading provider of tailored Extended Business Office (EBO) Solutions and Bad Debt Recovery services throughout the United States.Job SummaryWe are seeking a highly skilled and empathetic Bilingual Healthcare Customer Service Representative to join our dynamic team. As a key member of our organization, you will be...
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