Guest Services Coordinator
2 weeks ago
Job Number
Job Category Rooms & Guest Services Operations
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY
At Marriott International, we strive to create unforgettable experiences for our guests. Our Hospitality Experience Specialists are dedicated to providing a wide array of services that enhance the guest journey from arrival to departure. They possess the autonomy to navigate their environment and fulfill various operational tasks, respond to guest inquiries, complete necessary documentation, and share insights about the local area, ensuring that every interaction contributes positively to the overall experience.
Success in this role requires a commitment to maintaining a safe and professional work environment. This includes adhering to company policies, safeguarding confidential information, protecting company resources, and upholding high standards of quality. Hospitality Experience Specialists will be active throughout their shifts, engaging in physical activities such as standing, walking, and handling items weighing up to 10 pounds without assistance. Performing these responsibilities effectively is essential for delivering exceptional service to our guests and supporting our business objectives.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No prior experience required.
Supervisory Experience: Not necessary.
License or Certification: None required.
The compensation for this position is $22.28 per hour, along with a comprehensive benefits package that includes healthcare options, flexible spending accounts, a 401(k) plan, paid time off, life insurance, disability coverage, and additional wellness benefits. Eligibility for benefits may vary based on company policies.
Marriott International is an equal opportunity employer, committed to fostering a diverse workforce and an inclusive culture. We uphold non-discrimination principles based on any protected status, including disability and veteran status, in accordance with applicable laws. We consider qualified applicants with criminal histories consistent with federal, state, and local regulations.
Joining Marriott International means becoming part of a prestigious network of brands that prioritize exceptional service and guest satisfaction. Our team members are empowered to embody our Gold Standards, which guide our daily operations and drive our commitment to excellence. We invite you to be part of a global team where you can thrive, contribute meaningfully, and grow professionally.
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