Spa Attendant

6 days ago

Truckee, California, United States Marriott International Full time

Job Summary

The Spa Attendant is responsible for providing exceptional guest experiences in the spa and wellness environment. This role requires a high level of customer service skills, attention to detail, and ability to work in a fast-paced environment.

Key Responsibilities

  • Provide general spa orientation to guests, including the location and use of locker rooms, lounge areas, and hospitality stations.
  • Offer guests amenities such as water, juice, or heated neck pillows.
  • Answer questions about general property information and amenities.
  • Escort guests to and from treatment rooms.
  • Check computer for updates and changes to schedule regularly throughout the day.
  • Maintain cleanliness of workstation, treatment rooms, spa/salon locker room, and lounge areas.
  • Dispose of trash and dirty linens in the proper area.
  • Secure supplies and equipment at the end of each shift.
  • Stock towels, linens, supplies, and amenities in the locker room, lounge areas, and hospitality stations.

Requirements

  • Report accidents, injuries, and unsafe work conditions to manager.
  • Complete safety training and certifications.
  • Follow all company policies and procedures.
  • Ensure uniform and personal appearance are clean and professional.
  • Protect company assets.
  • Anticipate and address guests' service needs.
  • Thank guests with genuine appreciation.
  • Speak with others using clear and professional language.
  • Develop and maintain positive working relationships with others.
  • Comply with quality assurance expectations and standards.

Benefits

This role offers a competitive hourly rate of $20.60, as well as a range of benefits, including health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits.

About Marriott International

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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