Customer Support IT Analyst
2 weeks ago
We are seeking a dedicated IT Support Specialist to join our team at Global Enterprise Services, LLC. In this role, you will be responsible for delivering exceptional technical assistance to our clients.
- Remote and On-Site Support: Offer IT assistance both in-person and remotely, addressing various technical issues as they arise.
- Equipment Management: Install, configure, troubleshoot, and maintain Government Furnished Equipment (GFE), including computers, mobile devices, and peripherals.
- Software Maintenance: Manage the installation, configuration, troubleshooting, and upkeep of essential software applications, including Microsoft Windows, Microsoft Office 365, and other approved tools.
- Network Services: Provide physical network support, including the replacement of Ethernet and patch cables.
- Video Conferencing Support: Assist with Video Teleconferencing (VTC) systems, including equipment setup, scheduling, and meeting facilitation.
- Security Compliance: Ensure that all organization-owned equipment and software meet Information Assurance (IA) standards, assisting with vulnerability assessments and security scans.
- Management Tools: Utilize enterprise management tools for various tasks as outlined in the Performance Work Statement (PWS).
- Technical Proficiency: Familiarity with PowerShell, Batch scripting, and the Microsoft Power Platform is essential.
- Knowledge Base Development: Analyze helpdesk requests and contribute to the knowledge base by updating articles.
- Certifications: A valid CompTIA A+, Network+, or Security+ Certification is required.
- Experience: A minimum of 2 years in customer support and functional/technical IT support, along with 1 year of experience managing Microsoft Group Policy.
Clearance Requirement: Candidates must possess a Secret clearance.
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Technical Support Analyst
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Experienced IT Support Analyst
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Customer Support Associate
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IT Systems Support Specialist
1 week ago
Frederick, Maryland, United States PD Inc Full timeIT Systems Support Specialist – Helpdesk AnalystCompany: PD INCLocation: Fort Detrick, MarylandJob Overview: PD INC is on the lookout for an IT Systems Support Specialist to deliver exceptional customer service and technical assistance for various government projects. The role encompasses a range of responsibilities including troubleshooting, system...
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IT Support Specialist
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Lead Financial Analyst
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Financial Analyst
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Financial Analyst
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Behavioral Support Specialist
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Lead Acquisition Analyst
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Senior Procurement Analyst
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Senior Financial Systems Analyst
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Lead Acquisition Analyst
2 weeks ago
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Customer Safety and Support Associate
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Lead Acquisition Analyst
2 weeks ago
Frederick, Maryland, United States Chimera Enterprises International Full timeJob OverviewPosition Summary: Chimera Enterprises International is in search of a Senior Acquisition Analyst to provide support to the Joint Program Executive Office for Chemical, Biological, Radiological and Nuclear Defense (JPEO-CBRND) Medical Office. This office oversees the nation's investments in defense equipment and medical countermeasures against...
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Behavior Analyst for Educational Settings
1 week ago
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Child Behavior Support Specialist
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Lead Acquisition Analyst
2 weeks ago
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Lead Financial Analyst
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