IT Systems Support Specialist
1 week ago
Company: PD INC
Location: Fort Detrick, Maryland
Job Overview: PD INC is on the lookout for an IT Systems Support Specialist to deliver exceptional customer service and technical assistance for various government projects. The role encompasses a range of responsibilities including troubleshooting, system oversight, documentation, and cybersecurity support.
Primary Responsibilities:
- Providing Customer and Technical Assistance
- Overseeing System Operations
- Maintaining Documentation and Reporting
- Consulting on Optimization Strategies
- Supporting Information Assurance and Cybersecurity
- Assisting with Helpdesk and Video Teleconferencing Support
Required Qualifications:
- Proven experience in customer and IT support roles
- Familiarity with Microsoft Group Policy management
- Excellent communication and analytical skills
- Understanding of IT infrastructure and technologies
- Certifications such as CompTIA A+, Network+, or Security+ are preferred
Educational Background: A Bachelor's degree in Information Technology, Computer Science, or a related discipline is preferred.
Work Environment: This position is office-based with standard working hours.
Application Process: Candidates are encouraged to submit their resume and cover letter for consideration.
Equal Opportunity Employer: PD INC is committed to diversity and welcomes applications from all qualified individuals.
About PD Inc: PD INC is a leading technology firm providing innovative solutions to government and commercial clients.
Benefits: We offer a competitive salary, 401K, healthcare, paid time off, and additional perks.
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