Facility Operations Associate

2 weeks ago


Spokane, Washington, United States Goodwill Industries of the Inland Northwest Full time
Job Overview

Position Summary:
The Facility Operations Associate plays a crucial role in the processing and distribution areas of the organization, engaging with a variety of donated items and assisting on the sales floor with inventory management and customer interactions. A background check is required for this position. Goodwill Industries of the Inland Northwest continuously welcomes applications for this role to ensure a robust candidate pool.

Key Responsibilities:

Deliver exceptional customer service while adhering to the guidelines, policies, and standards set forth by Goodwill Industries of the Inland Northwest.

Inventory Management Duties:

  • Transport merchandise to and from the retail area.
  • Organize and place items on shelves, in display fixtures, or on racks.
  • Maintain the presentation of shelves, racks, and display areas according to established standards.
  • Remove outdated items from displays and prepare them for processing as directed.
  • Assist customers at the checkout area by packaging or bagging purchased items.
  • Provide exemplary customer service throughout the shopping experience.
  • Offer carry-out assistance to customers as required.

Tagging and Pricing Responsibilities:

  • Prepare items for sale by arranging clothing, cleaning items as necessary, and packaging items that should remain together.
  • Label, mark, and/or code items designated for sale according to pricing and merchandise type.
  • Record quantities and/or prices of processed items accurately.
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