Healthcare Service Coordinator
3 weeks ago
Job Summary: We are seeking a compassionate and motivated individual to join our team as a Customer Service Representative. In this role, you will play a pivotal part in improving the well-being of health plan members by connecting them with essential healthcare services. Your primary task will be making outbound calls to inform members about their eligibility for an in-home health screening, encouraging them to take advantage of this valuable service. This position requires excellent communication skills, a patient-centered approach, and a commitment to delivering top-notch customer service.
About the Company: Our client is a healthcare innovator combining advanced technology with a deep focus on patient care. Their AI-powered platform identifies health risks, closes care gaps, and ensures that health plans can offer superior services. Supported by a national network of healthcare professionals, the company is dedicated to transforming healthcare and improving health outcomes for members across the country.
Key Responsibilities:
- Conduct outbound calls to health plan members to schedule in-home health screenings.
- Provide clear and comprehensive information about the screening process, addressing any member questions or concerns.
- Update and verify member details in the system, ensuring accuracy and confidentiality.
- Maintain thorough records of all member interactions, ensuring compliance with company policies and regulations.
- Work closely with team members and other departments to ensure a smooth scheduling process.
- Follow up with members to confirm appointments and address any outstanding issues.
- Handle sensitive information with the utmost professionalism and adhere to all company protocols and industry regulations.
Qualifications:
- High school diploma or equivalent; some college coursework is a plus.
- Previous experience in customer service, particularly in a healthcare environment, is preferred.
- Strong organizational skills and attention to detail are essential.
- Ability to work both independently and collaboratively as part of a team.
- Proficiency with computer systems, including Microsoft Office Suite.
- A compassionate approach with a dedication to delivering excellent customer service.
- Multilingual abilities are a plus.
-
Healthcare Operations Coordinator
3 weeks ago
Irvine, California, United States Insight Global Full timeJob SummaryAs a Healthcare Coordinator at Insight Global, you will play a vital role in ensuring the smooth operation of our healthcare services. This position requires minimal assistance with referral requests and involves working closely with supervisors and senior coordinators to solve complex problems.Key ResponsibilitiesProcess work as assigned within...
-
Sales and Service Coordinator
3 weeks ago
Irvine, California, United States Sephora Full timeJob SummaryWe are seeking a highly motivated and customer-focused Sales and Service Coordinator to join our team at Sephora. As a key player in our mission to provide an exceptional shopping experience, you will support all aspects of sales and service initiatives, including paid services, events, classes, loyalty programs, cash handling, and training in...
-
Dental Office Coordinator
4 weeks ago
Irvine, California, United States InterDent Service Corporation Full timeAbout Gentle DentalWe value our teammate's smile as much as our patient's smile. Our vision is to provide exceptional, lifelong, integrated oral healthcare services. We enhance the quality of our patients' lives by providing accessible oral healthcare, which is paramount to overall health and wellbeing.Job SummaryWe are seeking a skilled Treatment...
-
Healthcare Services Liaison
4 weeks ago
Irvine, California, United States Identified Talent Solutions Full timeJob Summary:Our client, a leading healthcare services provider, is seeking a compassionate and motivated individual to play a pivotal role in improving the well-being of health plan members. As a Healthcare Services Liaison, you will connect members with essential healthcare services by making outbound calls to inform them about their eligibility for in-home...
-
Residential Services Coordinator
4 weeks ago
Irvine, California, United States University Of California Irvine Full timeAbout the RoleWe are seeking a highly skilled and organized Residential Services Coordinator to join our team at the University of California, Irvine. As a key member of our Student Housing department, you will be responsible for providing administrative support and coordinating services to ensure a smooth and efficient living experience for our students.Key...
-
Healthcare Professional
3 weeks ago
Irvine, California, United States AMN Healthcare Full timeDaily Census Review and Care CoordinationAs a healthcare professional with AMN Healthcare, you will be responsible for reviewing daily census and coordinating care with the Care Without Delay (CWD) MD in the OCI UM department. This includes discussing perceived barriers or preparation for patients who may repatriate. You will also make calls to the NKF or...
-
Service Loyalty Coordinator
3 weeks ago
Irvine, California, United States AutoNation Full timeService Loyalty Coordinator Job DescriptionAt AutoNation, we're looking for a skilled Service Loyalty Coordinator to join our team. As a key member of our Service Department, you'll be responsible for making outbound service calls to establish relationships with our customers and schedule appointments for our Service Department. Your goal will be to ensure...
-
Residential Services Coordinator
3 weeks ago
Irvine, California, United States University Of California Irvine Full timeJob SummaryThe University of California, Irvine seeks a highly skilled and organized Residential Services Coordinator to join our team. As a key member of the Student Housing department, you will be responsible for the day-to-day operations of the housing office, mailroom, and Arroyo Vista public facilities.Key ResponsibilitiesSupervise front desk student...
-
Customer Service Coordinator
4 weeks ago
Irvine, California, United States Beazer Homes Full timeJob Summary:We are seeking a skilled Customer Service Coordinator to join our team at Beazer Homes. As a key member of our customer care team, you will be responsible for meeting with homeowners to determine areas of concern and coordinating repair schedules.Key Responsibilities:Receive and review correspondence from homeowners, scheduling appointments as...
-
Customer Service Coordinator
4 weeks ago
Irvine, California, United States Eggs Unlimited Full timeJob Title: Customer Service CoordinatorJob Summary:Eggs Unlimited is seeking a dedicated and customer-oriented professional to handle customer inquiries, resolve issues, and ensure a high level of customer satisfaction. The ideal candidate will be responsible for managing incoming orders, entering data accurately, and monitoring inventory and...
-
Resident Service Coordinator
4 weeks ago
Irvine, California, United States UDR Inc Full timeJob SummaryWe are seeking a highly skilled Resident Service Coordinator to join our team at UDR Inc. This role will be responsible for delivering exceptional customer experiences and providing solutions to residents in our exclusive apartment communities.Key ResponsibilitiesCollaborate with the community management team to resolve resident concerns and...
-
Veterinary Client Service Coordinator
4 weeks ago
Irvine, California, United States BluePearl Full timeClient Service Coordinator Job DescriptionWe are seeking a skilled Client Service Coordinator to join our team at BluePearl Veterinary Partners. As a Client Service Coordinator, you will be the first point of contact for our clients, providing exceptional customer service and ensuring that each client receives the care and attention they need.Key...
-
Unit Service Coordinator
4 weeks ago
Irvine, California, United States University of California Full timeAbout the Role As a Unit Service Coordinator at the University of California, Irvine, you will play a vital role in ensuring the smooth operation of our nursing units. Your primary responsibility will be to coordinate and perform a broad range of clerical support functions, including reception duties, collecting and compiling patient data, assembling medical...
-
Customer Service Coordinator
4 weeks ago
Irvine, California, United States KYOCERA Document Solutions Inc Full timeJob Title: Customer Service RepresentativeOverview:Kyocera Document Solutions America, Inc. is a leading provider of total document solutions, and we're seeking a skilled Customer Service Representative to join our team. As a key member of our organization, you will play a crucial role in managing the procurement and distribution of supplies, ensuring timely...
-
Unit Service Coordinator
3 weeks ago
Irvine, California, United States University of California Full timeJob Summary:The Unit Service Coordinator is a vital member of our healthcare team, responsible for coordinating and performing a range of clerical support functions in the nursing unit. This role requires strong organizational skills, attention to detail, and excellent communication abilities.Key Responsibilities:Perform reception functions, including...
-
Residential Services Coordinator
3 weeks ago
Irvine, California, United States University Of California Irvine Full timeAbout the RoleAs a Residential Services Coordinator at the University of California, Irvine, you will play a critical role in supporting the operations of our housing department. This position involves supervising front desk student staff, maintaining office equipment, and coordinating services with vendors. You will also be responsible for joint...
-
Fire Protection Service Coordinator
4 weeks ago
Irvine, California, United States Commercial Fire Protection, Inc. Full timeJob DescriptionWe are seeking a skilled Service and Project Coordinator to join our Commercial Fire Protection team in the SoCal Area.This professional will provide project and service coordination and office administrative support. Key responsibilities include customer service, preparing reports in spreadsheets, scheduling work orders, creating estimates...
-
Residential Services Coordinator
3 weeks ago
Irvine, California, United States University Of California Irvine Full timeAbout the RoleThe Residential Services Coordinator is a key member of the Student Housing team at the University of California, Irvine. This role is responsible for the day-to-day operations of the housing office, mailroom, and Arroyo Vista public facilities.Key ResponsibilitiesSupervise front desk student staff, including hiring, training, and evaluation of...
-
Sales Coordinator
4 weeks ago
Irvine, California, United States Eggs Unlimited Full timeEggs Unlimited is a leading supplier of eggs, serving top retail and food manufacturing companies worldwide. Our team connects buyers and sellers, fostering growth and access in the global egg industry. With a focus on transparency and trust, we deliver quick and creative solutions to meet the evolving demands of the egg industry. Job Summary: We are seeking...
-
Unit Service Coordinator
3 weeks ago
Irvine, California, United States University of California Full timeAbout the RoleThe Unit Service Coordinator is a vital member of our nursing team, responsible for coordinating and performing a range of clerical support functions. This includes performing reception duties, collecting and compiling patient data, assembling medical records, and assisting with patient admission and discharge.Key ResponsibilitiesPerform...