Senior Executive of Banking Operations
2 weeks ago
Position Overview:
The Senior Executive of Banking Operations is tasked with providing high-level leadership and management for the retail and operational sectors of the bank. This role encompasses the administration, guidance, and supervision of various functions including Retail Lending, Branch Services, Central Operations, E-Banking, and Compliance. The Senior Executive is pivotal in driving growth and production within retail banking, while ensuring that services align with operational controls and compliance standards.
Key Responsibilities:
- Collaborate with the Bank President and Senior Management to evaluate overall operations and provide insights on policy, business development, and staffing needs.
- Regularly report to Senior Management and the Board on risk management and mitigation strategies.
- Lead the establishment of objectives, policies, and plans for the bank's market presence.
- Formulate and execute long-term strategies aimed at optimizing the retail lending portfolio and enhancing community banking services.
- Oversee loan and deposit pricing in conjunction with the Bank President.
- Manage project coordination for new product delivery and streamline operational practices through technology and business development.
- Recruit, mentor, and develop the retail banking and operations teams, ensuring effective training and goal setting.
- Maintain knowledge of banking operations systems and regulatory requirements.
- Address elevated customer complaints to mitigate reputational and compliance risks.
- Act as a representative of the bank, fostering relationships with community organizations and identifying market expansion opportunities.
Qualifications:
Experience: A minimum of 10 years in a similar role, with documented leadership experience in a banking environment.
Education: Bachelor’s degree in business administration, finance, or a related field.
Skills: Proficient understanding of banking regulations, strong communication abilities, and a commitment to customer service excellence.
Working Conditions: The role requires indoor work in a climate-controlled environment with moderate noise levels and occasional travel.
What We Offer:
We provide a competitive salary and a comprehensive benefits package, including medical, dental, and retirement savings plans. We are committed to fostering a diverse and inclusive workplace.
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