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Credit Operations Manager

2 months ago

Missoula, Montana, United States First Security Bank of Missoula Full time
About the Role

The Credit Administrator will provide oversight and leadership for the loan department staff as assigned and monitor processes for continuous improvement, efficacy, and compliance with applicable regulations, with a heavy focus on loan quality control objectives that are consistent with the bank's goals.

Key Responsibilities:
  • Work closely with and provide support to the Chief Credit Officer.
  • Identify and provide suggestions for improving efficiencies in procedures for the underwriting of loans with an emphasis on policy and procedure.
  • Provide feedback regarding Loan Policy and Procedure to the Chief Credit Officer.
  • In conjunction with Senior Loan Operations Manager and Chief Credit Officer, work with Glacier Bancorp (GBCI) Internal Auditors, GBCI Quality Control, and outside auditing firms (i.e., DLS Consulting) as well as Bank Examiners during examinations. Gather information as assigned for all examinations.
  • Attend loan committee as required, with ability to provide structural feedback to the committee.
  • Review credit authorizations and provide feedback to Chief Credit Officer, Department Heads, loan officers, and/or credit analysts. Review credit authorization corrections identified in loan committee prior to obtaining final loan approval.
  • Work closely with credit analyst team to manage and support credit quality objectives.
  • Work with Chief Credit Officer to review problem loan reports with loan officers and take necessary action to include adherence to policy with a focus on action plans to either upgrade credits or exit.
  • Work closely with leads in loan areas to include Commercial, Consumer, Loan Operations, and Special Assets.
  • Act as liaison between First Security Bank and GBCI Credit Administration related to quality control reviews performed by GBCI Credit Administration
  • Assist with periodic reporting to GBCI Credit Administration and the completion of special projects for First Security Bank and GBCI Credit Administration
  • Interface with loan review, regulators, compliance, and/or auditors as required or directed.
  • Review annual loan reviews for quality and completeness to insure consistency with bank policy and procedure.
About You

QUALIFICATIONS:

  • Minimum of five years of banking experience in the areas of credit analysis, commercial lending, or credit administration.
  • A Bachelor's degree in business, accounting, finance, or related field is required.
  • Must possess current, valid driver's license.
Requirements
  • Must have a high degree of attention to detail as well as excellent organizational skills to perform in a fast-paced environment.
  • Must have ability to prioritize and organize heavy workloads and demonstrate effective time management skills.
  • Must have ability to work quickly and accurately, perform effectively under pressure, meet multiple deadlines and sometimes competing deadlines, and make decisions based on regulations, company policy, knowledge, and experience.
  • Working knowledge of standard office equipment.
  • Skills in areas related to computer operation/use including working knowledge of Microsoft applications and ability to learn new systems/applications.
  • Communicate Effectively: both verbally and in writing with others in a clear, thorough, and timely manner using appropriate and effective communication tools and techniques.
  • Demonstrate soft phone skills by treating all internal and external customers in a polite and courteous manner.
  • Customer Service: We are community inspired and pride ourselves on offering exceptional service to both our internal and external customers.
  • Teamwork: Demonstrate ability to work independently and as part of a team.
  • Professionalism: Exhibit a professional manner in dealing with others; work to develop and maintain cooperative and positive working relationships; represent the bank in a positive manner; maintain credibility with others.
  • Ethical Behavior: Model high standard of honesty, integrity, trust, and openness.
  • Confidentiality: Maintain strict confidentiality regarding any information obtained during performing job duties.
  • Quality Management: Adhere to guidelines, protocol, policies, and procedures and supervisory directives.
  • Adaptability: Adapt positively to change.
  • Planning and Organization: Prioritize, organize, and plan work.
  • Judgment/Problem Solving: Display ability and willingness to make sound decisions.
  • Individual Responsibility and Accountability: Accept responsibility for own work performance.