Credit Operations Manager
1 week ago
The Credit Administrator will provide oversight and leadership for the loan department staff as assigned and monitor processes for continuous improvement, efficacy, and compliance with applicable regulations, with a heavy focus on loan quality control objectives that are consistent with the bank's goals.
They will work to manage various projects to assist with the overall credit quality of the loan portfolio with emphasis on an adherence to policy and procedure. Position will have extensive contact with customers, vendors, the public, and bank staff and will interact in a professional and courteous manner.
Duties and Responsibilities- Work closely with and provide support to the Chief Credit Officer.
- Identify and provide suggestions for improving efficiencies in procedures for the underwriting of loans with an emphasis on policy and procedure.
- Provide feedback regarding Loan Policy and Procedure to the Chief Credit Officer.
- In conjunction with the Senior Loan Operations Manager and Chief Credit Officer, work with Glacier Bancorp (GBCI) Internal Auditors, GBCI Quality Control, and outside auditing firms (i.e., DLS Consulting) as well as Bank Examiners during examinations. Gather information as assigned for all examinations.
- Attend loan committee as required, with ability to provide structural feedback to the committee.
- Review credit authorizations and provide feedback to the Chief Credit Officer, Department Heads, loan officers, and/or credit analysts. Review credit authorization corrections identified in loan committee prior to obtaining final loan approval.
- Work closely with the credit analyst team to manage and support credit quality objectives.
- Work with the Chief Credit Officer to review problem loan reports with loan officers and take necessary action to include adherence to policy with a focus on action plans to either upgrade credits or exit.
- Work closely with leads in loan areas to include Commercial, Consumer, Loan Operations, and Special Assets.
- Act as liaison between First Security Bank and GBCI Credit Administration related to quality control reviews performed by GBCI Credit Administration
- Assist with periodic reporting to GBCI Credit Administration and the completion of special projects for First Security Bank and GBCI Credit Administration
- Interface with loan review, regulators, compliance, and/or auditors as required or directed.
- Review annual loan reviews for quality and completeness to insure consistency with bank policy and procedure.
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