Administrative Support Specialist

4 days ago


Louisville, Kentucky, United States Kelly Services, Inc. Full time
Administrative Assistant Opportunity

We are seeking an experienced Administrative Assistant to join our team at Apria, a leading provider of home healthcare equipment in Louisville, CO. As an Administrative Assistant, you will play a vital role in supporting our operations and ensuring the smooth delivery of our services.

Key Responsibilities:
  • Answer incoming patient and referral source calls, responding to inquiries and resolving issues in a timely and professional manner.
  • Complete outbound calls to patients and referral sources to confirm order receipt, provide documentation requirements, and discuss insurance benefits and patient scheduling.
  • Review incoming faxed orders and determine the necessary action to be taken.
  • Collaborate with back-office qualification teams to facilitate timely processing of orders.
  • Partner with the sales team to obtain complete and accurate documentation based on payor and regulatory requirements.
  • Greet and assist walk-in customers, providing exceptional customer service.
  • Assist with the coordination of patient Positive Airway Pressure (PAP) classes, including assembly of paperwork instructions and other non-licensed activities as defined by policy.
  • Collect payment and billing information as needed.
  • Order inventory or office supplies as required.
Requirements:
  • Related work experience in an administrative or customer service role.
  • Ability to work 100% in an office environment.
  • High school diploma or equivalent.

We offer a competitive compensation package, including a temp-to-hire opportunity, and a range of benefits and perks to support your career growth and well-being. If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

About Kelly Services

Kelly Services is a leading provider of staffing solutions, connecting talented individuals with top companies across various industries. We are committed to providing a positive and inclusive work environment, where our employees can grow and thrive. Join our team and discover the possibilities



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