Medical Records Operations Manager

2 weeks ago


Texarkana, Texas, United States Christus Health Full time

Role Overview: The Medical Records Operations Manager will play a pivotal role in supporting the Patient Access Director in overseeing the Central Scheduling and Admissions departments, which encompass Inpatient, Outpatient, Emergency, Day Surgery, Auditors/Trainers, and Customer Service.

Key Responsibilities:

  • Ensure that staff members are adequately trained and that performance objectives are consistently met.
  • Develop and manage Associate work schedules while overseeing time-off requests.
  • Uphold Administrative and Departmental policies, ensuring appropriate behavior, attire, attitude, attendance, confidentiality, professionalism, and reliability among staff.
  • Monitor the operations of the registration area, ensuring adherence to policies and procedures for Inpatient, Outpatient, ER, and Day Surgery registrations.
  • Guarantee that documentation for patient medical records is thorough and accurate, including data entered into the hospital's computer systems.
  • Achieve established goals for point-of-service (POS) collections in designated areas.
  • Conduct performance reviews for Associates, providing recognition, evaluations, coaching, training, and corrective action as necessary.
  • Ensure timely correction of errors and provide feedback and training to Associates for ongoing improvement.
  • Document all activities related to patient accounts accurately.
  • Meet patient safety goals by ensuring correct information is recorded for each account in the hospital's computer systems.
  • Continuously seek opportunities for improvement to enhance departmental operations, patient satisfaction, and Associate satisfaction.
  • Collaborate with other supervisory Associates to foster a cohesive leadership team that anticipates needs and manages workflow disruptions effectively.
  • Ensure that Associates have the necessary equipment and supplies to perform their duties efficiently.
  • Perform various other duties as required to achieve departmental and organizational objectives.

Qualifications:

  • Bachelor's degree is required.
  • Proficient in computer systems related to hospital mainframes and business applications software (e.g., Microsoft Office), with strong skills in compiling, analyzing, and presenting reports.
  • Excellent verbal and written communication skills.
  • Three to five years of experience in Admitting or in a supervisory role within a hospital setting.

This position is full-time.



  • Texarkana, Texas, United States Christus Health Full time

    Job Overview Position Summary: Support the Patient Access Director in overseeing the Central Scheduling and Admissions departments, focusing on Inpatient, Outpatient, Emergency, Day Surgery, Auditors/Trainers, and Customer Service operations. Ensure staff training and achievement of performance objectives and goals. Develop and manage Associate work...


  • Texarkana, Texas, United States Christus Health Full time

    Job SummaryWe are seeking a highly skilled and experienced RN Lead to join our team at Christus Health. As a key member of our nursing leadership team, you will be responsible for coordinating and directing the day-to-day activities of nursing personnel in patient care units.Key ResponsibilitiesLeadership and Coordination: Provide direction and guidance to...


  • Texarkana, Texas, United States Magnet Medical Full time

    Job Title: Travel CT TechnologistJob Summary:Magnet Medical is seeking a skilled CT Technologist to join our team for a travel assignment in Texarkana, Texas. As a CT Technologist, you will be responsible for operating CT scanners to produce high-quality images for diagnostic purposes.Responsibilities:Operate CT scanners to produce high-quality images for...


  • Texarkana, Texas, United States Yona Solutions Full time

    Yona Solutions - Join Yona Solutions, where our team members are essential in fostering a pleasant, healthy, and tidy atmosphere for our residents. We value individuals who are driven, dedicated, and empathetic, sharing our vision and collaborating to achieve it. Our workplace promotes personal development and instills pride in every employee. You will be a...


  • Texarkana, Texas, United States IASIS Healthcare Full time

    Position Title: Patient Service Specialist IOverview:This role is integral to the administrative team, ensuring the seamless execution of daily operations within the healthcare practice. The Patient Service Specialist is expected to engage with patients in a professional and courteous manner, whether in person, via phone, or through electronic...


  • Texarkana, Texas, United States Grandy's Full time

    About Grandy'sGrandy's is a fast-casual restaurant chain that has been serving high-quality, homestyle comfort food to customers since 1972. Our mission is to provide a welcoming atmosphere and exceptional service to every guest, while maintaining the highest standards of food quality and safety.Job SummaryWe are seeking a highly motivated and experienced...


  • Texarkana, Texas, United States Chick-fil-A Full time

    Job DescriptionJob Title: ManagerDepartment: Service/LeadershipLocation: Bowie, MdJob Type: Full-timeAbout Us: Chick-fil-A is a fast-food restaurant chain that prides itself on serving high-quality food and providing excellent customer service.Job Summary: We are seeking a highly motivated and customer-focused Manager to join our team. As a Manager, you will...


  • Texarkana, Texas, United States Christus Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Senior Patient Services Representative to join our team at Christus Health. As a key member of our healthcare operations team, you will play a critical role in ensuring the smooth delivery of patient care services.Key ResponsibilitiesPatient Check-in and Verification: Maintain the flow of patient...


  • Texarkana, Texas, United States The Carolina Kitchen Full time

    Restaurant Manager Position at The Carolina KitchenAre you dedicated to delivering exceptional dining experiences through exquisite cuisine? We are seeking a qualified individual to take on the role of Restaurant Manager at The Carolina Kitchen.Key Responsibilities:Oversee and manage all kitchen operationsEnsure outstanding guest service and address any...

  • Operations Manager

    1 day ago


    Texarkana, Texas, United States Loves Travel Stops & Country Store Full time

    About the RoleWe are seeking an experienced Operations Manager to join our team at Loves Travel Stops & Country Stores. As an Operations Manager, you will be responsible for leading our store teams to deliver exceptional customer experiences and drive sales growth.Key ResponsibilitiesLead and manage store teams to achieve sales and customer satisfaction...


  • Texarkana, Texas, United States CHRISTUS Health Full time

    Position Overview: This role is responsible for overseeing the medication management process in partnership with the Medical Staff and Nursing Services. The aim is to organize the operations and responsibilities of the Pharmacy Department in a manner that is efficient, cost-effective, and professional, adhering to the policies of the Hospital and Department...


  • Texarkana, Texas, United States Steward Health Care Full time

    Job SummaryThis position is to function as a member of the clinical team and completes assigned daily clinical tasks to ensure smooth daily operations in the healthcare setting. As a Medical Support Specialist, you must maintain a professional, positive manner when interacting with patients and all customers.Key Responsibilities:Work closely with healthcare...


  • Texarkana, Texas, United States Road Ranger Full time

    About the Role:As a General Manager at Road Ranger, you will be responsible for leading a team of employees and overseeing the daily operations of our retail stores. This is a challenging and rewarding role that requires strong leadership and management skills.Key Responsibilities:Lead and manage a team of employees to ensure excellent customer service and a...


  • Texarkana, Texas, United States CHRISTUS Health Full time

    Job SummaryWe are seeking a highly skilled and organized Physician Relations Specialist I to join our team at CHRISTUS Health. This role will be responsible for managing the day-to-day operations of our Physician Relations department, including healthcare contracting, provider relations, and network development.Key ResponsibilitiesLead network growth through...


  • Texarkana, Texas, United States Longviewbridge Full time

    Key ResponsibilitiesEstablish and nurture a collaborative relationship with the project owner or their representative.Interpret, comprehend, and strategize based on project specifications and contractual obligations.Supervise activities to ensure the effective advancement of the project alongside Superintendents.Proactively identify potential project...


  • Texarkana, Texas, United States Christus Health Full time

    Job Summary:This position oversees the medication use process in collaboration with the Medical Staff and Nursing Services by organizing the processes and functions of the Pharmacy Department efficiently, economically, and professionally in accordance with Hospital and Departmental policy and applicable federal and state legal requirements.This position...

  • Aero Medical Nurse

    2 weeks ago


    Texarkana, Texas, United States Lifenet Full time

    POSITION OVERVIEW Deliver exceptional nursing care to critically ill or injured patients in both pre-hospital and hospital environments, adhering to state regulations and LifeNet's standards of excellence. Ensure continuous monitoring and nursing support throughout the transport process. KEY RESPONSIBILITIES Uphold the highest standards of patient care by...


  • Texarkana, Texas, United States Abode Care Partners Full time

    About Abode Care PartnersWe are a leading provider of integrated medical services, dedicated to delivering high-quality care to individuals in various settings, including skilled nursing facilities, assisted living, independent living, group homes, and private homes.Job SummaryWe are seeking a compassionate and skilled Nurse Practitioner to join our team. As...


  • Texarkana, Texas, United States IASIS Healthcare Full time

    Position Overview:As a Healthcare Relationship Manager, you will be responsible for fostering connections with medical professionals and their administrative teams. Your primary goal will be to effectively communicate the essential programs and services offered by IASIS Healthcare while collecting and relaying valuable insights from medical offices to...


  • Texarkana, Texas, United States Tropical Smoothie Cafe Full time

    Tropical Smoothie Cafe - Cafe Operations LeaderTropical Smoothie Cafe is a vibrant fast-casual dining establishment inspired by the essence of tropical locales. Our goal is to promote a healthier lifestyle by offering delightful meals and a touch of tropical joy. If you have a passion for exceptional customer service and a knack for operational excellence,...