Talent Acquisition and Client Relations Specialist

2 weeks ago

Glendale, California, United States Glen Park Senior Living Full time
Position Overview

About Us:

Glen Park Senior Living has been a leader in providing exceptional care since its inception in 1990. Founded by Mr. Tillman Pink Jr., our mission is to deliver outstanding service, responsiveness, and respect for life. We are a reputable provider of healthcare services in the Los Angeles region, continuously innovating to enhance the quality of life for those we serve. Our commitment to hands-on care has been pivotal in our growth and success.

Our Legacy:

With three decades of experience, Glen Park operates seven locations, offering tailored, professional caregiving services to seniors, adults, children, and individuals with developmental and intellectual disabilities. Our growth trajectory remains strong.

Role Summary:

The ideal candidate for the Talent Acquisition and Client Relations Specialist position will be a personable individual with exceptional communication skills and a knack for problem-solving. This role is crucial in driving recruitment and retention efforts, ensuring a steady flow of caregiver candidates. Responsibilities include staffing our clients and residents with urgency while embodying the Glen Park ethos of care.

Key Responsibilities:

  1. Collaborate with team members to assess recruitment and retention needs, analyzing the caregiver market.
  2. Develop a comprehensive Recruitment & Retention Strategy by evaluating staffing requirements and turnover issues.
  3. Conduct compensation analysis and collaborate with management to enhance benefits and recognition programs.
  4. Understand competitor offerings to position Glen Park as the employer of choice.
  5. Maintain professionalism and represent the brand positively.
  6. Source high-quality caregiver candidates and ensure they meet established standards.
  7. Implement programs to retain existing caregivers through educational and motivational initiatives.
  8. Engage all employees in recruitment and retention efforts.
  9. Utilize and create resources to attract quality candidates and promote caregiver appreciation.
  10. Build relationships with educational institutions and community organizations for recruitment.
  11. Facilitate educational opportunities for caregivers to encourage professional development.
  12. Maintain an online presence for recruitment and enhance incentive programs.
  13. Organize and participate in job fairs to attract potential candidates.
  14. Evaluate local advertising and recruitment campaigns to promote career opportunities.
  15. Participate in the interview process, enhancing efficiency in recruitment and selection.
  16. Ensure adherence to hiring policies and prepare employee documentation.
  17. Coordinate orientation for new hires and ensure smooth onboarding.
  18. Develop retention initiatives in collaboration with team members.
  19. Plan events to celebrate caregiver contributions and company successes.
  20. Facilitate communication with supervisory staff to monitor goals and provide coaching.
  21. Participate in performance reviews, recognizing strengths and addressing areas for improvement.
  22. Analyze exit interview data to refine recruitment and retention strategies.
  23. Conduct regular meetings to discuss recruitment progress and strategies.
  24. Prepare reports to assess the effectiveness of recruitment and retention efforts.
  25. Manage budget considerations for recruitment initiatives.

Qualifications:

  1. A minimum of sixty college units with two years of experience in healthcare or home care.
  2. Public speaking and presentation skills are essential.
  3. Proficiency in Microsoft Office and relevant software.
  4. Ability to work collaboratively within a team.
  5. Results-driven with a focus on measurable outcomes.
  6. Strong interpersonal skills and the ability to communicate effectively.
  7. Flexibility and resilience in a dynamic environment.
  8. Strong organizational and time management skills.
  9. Commitment to client service excellence.
  10. Good physical and mental health, including current TB testing.
  11. Eligibility to work in the U.S.

Physical Demands:

  1. Ability to perform various physical activities including lifting, standing, and walking.
  2. Must be able to lift at least 50 lbs.
  3. Effective communication with colleagues and clients is essential.

Equal Opportunity Employer:

Glen Park is committed to diversity and inclusion in the workplace. We consider applicants without regard to race, color, religion, national origin, age, sex, marital status, disability, veteran status, gender identity, or sexual orientation.

Benefits:

  • Free pension plan contribution of at least 7.5% of annual wages.
  • Retirement plan options.
  • Sick leave and paid holidays.
  • Paid vacation time.

Work Schedule:

  • 8-hour shifts, Monday to Friday.
  • On-call and weekend availability may be required.

Join us in our mission to provide exceptional care and support to our community.

  • Head of Talent Acquisition

    7 days ago

    Glendale, California, United States Front Porch Communities and Services Full time

    POSITION OVERVIEW Reporting directly to the Chief Human Resources Officer, this role is pivotal in steering the strategic talent acquisition initiatives throughout the organization. The incumbent will collaborate closely with various business units, Human Resources, and Leadership teams to identify talent capability gaps and to formulate, execute, and...

  • Client Relations Specialist

    2 weeks ago

    Glendale, California, United States Sati Soulakhian - State Farm Agent Full time

    Job OverviewBenefits:Performance-based bonusesOpportunities for career growthPaid leave optionsROLE SUMMARY:Sati Soulakhian - State Farm Agent is on the lookout for a detail-oriented and efficient professional to handle administrative responsibilities and assist insurance agents in acquiring and retaining clients. As a Client Relations Specialist with our...

  • Client Relations Associate

    7 days ago

    Glendale, California, United States Sati Soulakhian - State Farm Agent Full time

    Insurance Customer Support Specialist - Sati Soulakhian - State Farm AgentBecome a vital member of our team at Sati Soulakhian - State Farm Agent as an Insurance Customer Support Specialist. In this role, you will be instrumental in fostering customer connections, delivering outstanding service, and guiding clients through their insurance choices. We seek...

  • Financial Analyst

    4 days ago

    Glendale, California, United States Consultative Search Group Full time

    Job OverviewConsultative Search Group is seeking a highly skilled Financial Analyst to join their acquisition team. The ideal candidate will possess a strong analytical mindset and excellent communication skills to lead the company's analytical efforts related to development, redevelopment, and acquisition underwriting.Key Responsibilities:Lead the...

  • Junior Client Relations Associate

    2 weeks ago

    Glendale, California, United States Great Hire HR Solutions Full time

    Position Overview We are seeking enthusiastic and personable individuals to join our team as Client Relations Associates. This role involves engaging with customers at our retail location, providing exceptional service, and driving sales. Ideal candidates will have some prior experience and will demonstrate the following qualities: - Outstanding customer...

  • Recruitment Specialist in Construction Management

    2 weeks ago

    Glendale, California, United States KDG Construction Consulting Full time

    KDG Construction Consulting is on the lookout for a dedicated and team-oriented Talent Acquisition Specialist with 2 to 4 years of comprehensive experience in full life-cycle recruitment and talent management specifically within the Architecture, Engineering, and Construction (A/E/C) sector. The successful candidate will possess a proven track record in...

  • Client Services Specialist

    2 weeks ago

    Glendale, California, United States Tara Casares - State Farm Agent Full time

    Job OverviewPosition Summary:We are seeking a dynamic and career-focused individual to join our team as a Client Services Specialist. This role is ideal for those who aspire to build a rewarding career, develop essential skills for success in a competitive market, and take charge of their earning potential.Key Qualifications:Exceptional communication...

  • Client Engagement Specialist

    2 weeks ago

    Glendale, California, United States Forest Lawn Memorial-Park Association Full time

    At Forest Lawn Memorial-Park Association, we are committed to attracting remarkable individuals who seek to make a significant and positive impact in the lives of others. If you resonate with this mission, we invite you to explore our career opportunities.COMPENSATIONHourly Minimum - Maximum$36.00POSITION OVERVIEWOur Glendale Information Center is in search...

  • Senior Client Engagement Specialist

    2 days ago

    Glendale, California, United States Forest Lawn Memorial-Park Association Full time

    About the RoleThe Client Engagement Specialist will play a vital role in providing exceptional customer service to client families, educating them on the value of pre-planning, and securing appointments for Advance Planning. This position offers a unique opportunity to learn about Forest Lawn's departments and gain valuable experience in a fast-paced,...

  • IT Systems Specialist

    2 weeks ago

    Glendale, California, United States IT Support Guys Full time

    Job OverviewIT Support Guys is a premier provider of cloud-based cybersecurity solutions, focusing on zero trust frameworks and safeguarding against contemporary threats, whether employees are working remotely or on-site. We utilize advanced technologies such as Intune, Windows, and Microsoft 365 to implement security and optimization settings across...

  • Client Support Specialist

    2 weeks ago

    Glendale, California, United States ServiceTitan Full time

    Position Overview: Customer Support AdvocateAt ServiceTitan, we prioritize delivering outstanding customer service and fostering strong connections with our clients. We seek individuals who are enthusiastic about assisting others, possess a keen interest in technology, and thrive on overcoming challenges to become part of our Customer Support team.Core...

  • Client Support Specialist

    7 days ago

    Glendale, California, United States ServiceTitan Full time

    Position Overview: Customer Support AdvocateAt ServiceTitan, we are committed to delivering outstanding customer service and fostering strong connections with our clients. We seek dedicated individuals who are enthusiastic about assisting others, possess a keen interest in technology, and thrive on overcoming challenges to enhance our Customer Support...

  • ABA Therapist

    1 day ago

    Glendale, California, United States Zoi and Mind Clinics Full time

    Job Opportunity at Zoi and Mind ClinicsWe are seeking a highly motivated and compassionate ABA Therapist - Behavior Intervention Specialist to join our team at Zoi and Mind Clinics. As a Behavior Intervention Specialist, you will play a vital role in providing Applied Behavior Analysis (ABA) services to individuals with developmental disabilities, such as...

  • Client Support Specialist

    7 days ago

    Glendale, California, United States ServiceTitan Full time

    Position Overview: Customer Support AdvocateAt ServiceTitan, we prioritize delivering outstanding customer service and fostering enduring connections with our clientele. We seek individuals who are enthusiastic about assisting others, have a keen interest in technology, and are eager to tackle challenges as part of our Customer Support division.Core...

  • Yamww - Client Engagement Specialist

    2 weeks ago

    Glendale, California, United States Yamww Full time

    Yamww - Customer Experience AssociateJob OverviewClient Relationship Management:Welcome and engage clients warmly, acting as a dedicated representative for the Yamww brand.Establish and nurture strong connections with clients to foster brand loyalty and create memorable experiences.Be driven by goals, consistently striving to enhance personal performance...

  • Virtual Customer Engagement Specialist

    2 weeks ago

    Glendale, California, United States Biz-Tech Services Inc Full time

    Biz-Tech Services, Inc. stands at the forefront of technology solutions, committed to delivering outstanding services to enterprises globally. We are in search of a dedicated and client-focused Customer Success Specialist to enhance our remote team. In this role, you will play a crucial part in ensuring our clients achieve their desired outcomes and...

  • HR Operations Specialist

    2 weeks ago

    Glendale, California, United States Mad Engine Global LLC Full time

    Job OverviewPosition Title: Human Resources GeneralistLocation: Glendale, CAReporting To: VP of Human ResourcesDepartment: Human ResourcesPosition SummaryThe Human Resources Generalist acts as the main liaison for our Corporate Headquarters, working in close partnership with the corporate HR team. This role encompasses a variety of HR functions, including...

  • Client Intake Coordinator

    2 weeks ago

    Glendale, California, United States Neighborhood Legal Services of Los Angeles County Full time

    Position OverviewNeighborhood Legal Services of Los Angeles County (NLSLA) is dedicated to providing free legal assistance to over 160,000 individuals and families annually through innovative initiatives that enhance access to justice and address the pressing needs of those living in poverty across Los Angeles. Our organization believes in the law as a vital...

  • Client Support Specialist

    7 days ago

    Glendale, California, United States American Leak Detection Full time

    Position Overview:As a Customer Service Representative, you will play a vital role in ensuring customer satisfaction. Your positive attitude, organizational skills, and ability to work independently will be essential in a fast-paced setting where multitasking is key.Key Responsibilities:Handle incoming calls from a diverse range of clients, including...

  • Client Intake Coordinator

    2 weeks ago

    Glendale, California, United States Neighborhood Legal Services of Los Angeles County Full time

    Position OverviewNeighborhood Legal Services of Los Angeles County (NLSLA) is dedicated to providing free legal assistance to over 160,000 individuals and families annually through innovative initiatives that enhance access to justice and address the urgent needs of those living in poverty throughout Los Angeles. We are a community that views the law as a...