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Client Relations Specialist

2 months ago

Glendale, California, United States Sati Soulakhian - State Farm Agent Full time
Job OverviewBenefits:
  • Performance-based bonuses
  • Opportunities for career growth
  • Paid leave options

ROLE SUMMARY:
Sati Soulakhian - State Farm Agent is on the lookout for a detail-oriented and efficient professional to handle administrative responsibilities and assist insurance agents in acquiring and retaining clients. As a Client Relations Specialist with our agency, your meticulous nature, commitment to customer service, and sales-oriented mindset will prepare you for this dynamic role. Your efforts as a proactive team member who excels in a fast-paced setting will open doors for career advancement and increased earnings.

We are eager to integrate your enthusiasm and marketing insights into our team as we strive for collective success.

KEY RESPONSIBILITIES:
  • Generate leads, assess client needs, and promote suitable products and services. Build and maintain customer relationships, ensuring timely follow-ups.
  • Deliver prompt, precise, and courteous customer service. This may involve addressing inquiries related to insurance options, eligibility, coverage details, and policy modifications.
  • Implement a customer-centric, needs-based evaluation process to inform clients about their insurance choices.
QUALIFICATIONS:
  • Genuine interest in marketing products and services tailored to client needs
  • Strong communication abilities—written, verbal, and listening
  • People-oriented approach
  • Attention to detail
  • Proactive problem-solving skills
  • Competent in computer usage
  • Willingness to obtain Property and Casualty License
  • Willingness to obtain a Life/Health License
  • Able to meet mutually established marketing objectives
COMPENSATION AND BENEFITS:
  • Base salary plus commission/bonus structure
  • Paid time off including vacation and personal/sick days
  • Potential for growth and advancement within the office
  • Reimbursement for licensing fees