Dental Office Coordinator

4 days ago


Lawrenceville, Georgia, United States Great Expressions Dental Centers Full time
About the Role

We are seeking a highly organized and detail-oriented Dental Office Coordinator to join our team at Great Expressions Dental Centers. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring the smooth operation of our dental practice.

Key Responsibilities
  • Provide Excellent Patient Care: Greet patients warmly, answer phone calls, and respond to patient inquiries in a professional and courteous manner.
  • Schedule Appointments: Coordinate with dental staff to manage the appointment calendar, ensuring efficient scheduling and minimizing wait times.
  • Manage Patient Records: Accurately collect and update patient information, including personal details and medical history, and maintain confidentiality in accordance with privacy regulations.
  • Process Insurance Claims: Verify and update patient insurance information, calculate and collect co-pays, deductibles, and other payments, and process insurance claims in a timely manner.
  • Communicate Effectively: Collaborate with dental hygienists, assistants, and dentists to ensure seamless patient flow and optimize scheduling efficiency.
Requirements
  • Experience: At least 1 year of dental office experience, preferably in a customer service role.
  • Education: High school diploma or equivalent; additional education or certification in healthcare administration or a related field is a plus.
  • Skills: Excellent interpersonal and communication skills, proficiency in dental practice management software, and strong organizational and multitasking abilities.

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