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Veterinary Front Desk Coordinator

2 months ago

Lawrenceville, Georgia, United States The Animal Hospital Full time
About The Animal Hospital

We are a dynamic and compassionate team dedicated to providing exceptional care to our furry friends and their human families. Our mission is to deliver top-notch veterinary services in a warm and welcoming environment.

Job Summary

We are seeking a highly organized and customer-focused Veterinary Front Desk Coordinator to join our team. As a key member of our administrative staff, you will be responsible for ensuring a seamless patient experience from check-in to check-out.

Key Responsibilities:
  • Client Communication: Provide exceptional customer service, responding to inquiries, and addressing concerns in a professional and empathetic manner.
  • Scheduling and Coordination: Manage appointment schedules, coordinate with veterinarians and staff, and ensure timely and efficient patient flow.
  • Administrative Tasks: Process patient records, handle billing and insurance, and maintain accurate and up-to-date records.
  • Team Collaboration: Work closely with veterinarians, technicians, and support staff to ensure a cohesive and effective team effort.
Requirements:
  • Education: High school diploma or equivalent required; relevant education or experience in a veterinary setting a plus.
  • Skills: Excellent communication and organizational skills, with the ability to multitask and prioritize tasks effectively.
  • Experience: Previous experience in a veterinary or medical office setting, with a focus on customer service and administrative tasks.
What We Offer:
  • Competitive Compensation: A competitive salary and revenue-sharing program to recognize your contributions to our team's success.
  • Benefits Package: Comprehensive medical, vision, and dental insurance, as well as short-term and long-term disability coverage.
  • Professional Development: Opportunities for continuing education and professional growth, with a focus on developing your skills and expertise.