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Patient Service Coordinator
2 months ago
We are seeking a highly motivated and detail-oriented Patient Service Representative to join our team at US Radiology Specialists. As a Patient Service Representative, you will play a critical role in ensuring the smooth operation of our medical office.
Key Responsibilities- Scheduling Patients: Coordinate patient appointments and diagnostic exams, ensuring timely and efficient scheduling.
- Authorization and Verification: Assist with obtaining necessary authorizations and verifications for patient procedures.
- Patient Check-In/Out: Greet patients, verify demographic information, and ensure accurate and complete data entry.
- Phone and Insurance Verification: Answer multiple phone lines, verify patient insurance, and ensure accurate and complete information is provided to the billing office.
- Medical Records Management: Process requests and filing of patient records, ensuring accuracy and completeness.
- Experience: 1-4 years of experience in a medical office setting or hospital.
- Authorizations and Insurance Verification: Experience with authorizations and insurance verification is preferred.
- Customer Service and Computer Skills: Strong customer service and computer skills are essential for this role.
- Multi-Tasking: Ability to handle heavy patient volume and multitask in a fast-paced environment.
- Medical Terminology: Basic knowledge of medical terminology is required.
- Competitive Benefits: Comprehensive benefits package, including medical, dental, vision, life, and pharmacy plans.
- 401(k) and Retirement Plan: Employer-matched 401(k) and retirement plan.
- Short-Term Disability and Life Insurance: Employer-paid short-term disability and life insurance.
- Colleague Referral Bonus Program: Incentivized colleague referral program.
