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Medical Office Coordinator

2 months ago

Lawrenceville, Georgia, United States US Radiology Specialists Full time
About the Role

We are seeking a highly motivated and detail-oriented Patient Service Representative to join our team at US Radiology Specialists. As a Patient Service Representative, you will play a critical role in ensuring the smooth operation of our medical office.

Key Responsibilities
  • Scheduling Patients: Coordinate with patients to schedule diagnostic exams and procedures, ensuring accurate and timely scheduling.
  • Authorization and Verification: Assist with obtaining authorizations and verifying patient information to ensure seamless billing and insurance processing.
  • Patient Check-In/Out: Greet patients, check them in and out, and ensure accurate and complete information is collected.
  • Phone and Insurance Verification: Answer multiple phone lines, verify patient insurance, and ensure accurate and complete information is entered into our system.
  • Medical Records Management: Process requests and filing of patient records, ensuring accuracy and completeness.
Requirements
  • Experience: 1-4 years of experience in a medical office setting or hospital.
  • Authorizations and Insurance Verification: Experience with authorizations and insurance verification is preferred.
  • Customer Service and Computer Skills: Strong customer service and computer skills are essential for this role.
  • Multi-Tasking: Ability to handle heavy patient volume and multitask in a fast-paced environment.
  • Medical Terminology: Basic knowledge of medical terminology is required.
What We Offer
  • Competitive Benefits: Comprehensive benefits package, including medical, dental, vision, life, and pharmacy plans.
  • 401(k) and Retirement Plan: Employer-matched 401(k) and retirement plan.
  • Short-Term Disability and Life Insurance: Employer-paid short-term disability and life insurance.
  • Colleague Referral Bonus Program: Referral bonus program for current employees.