Visitor Services Coordinator

1 week ago


Ossining, New York, United States Osborne Association Full time
Job Overview

The Osborne Association is dedicated to supporting individuals, families, and communities impacted by the criminal justice system. Our programs provide avenues for healing, restoration, and empowerment. We are committed to challenging systemic issues related to racism and punitive measures, advocating for policies that foster genuine safety, justice, and freedom.

At Osborne, we are driven by our core values and collective beliefs. We recognize the potential for change in everyone, celebrate our shared humanity, and unite in our quest for justice and equity. We are committed to fulfilling our promises and advocate for individuals and principles with unwavering determination.

Position Summary

We are seeking friendly staff to provide assistance and support to visitors as they arrive to connect with their loved ones. This role involves overseeing the Hospitality Center during designated visiting hours on weekends.

Key Responsibilities:
  • Welcome visitors and assist them with the sign-in process and understanding of visiting protocols.
  • Document necessary daily information and communicate it to the supervisor and relevant authorities.
  • Assist in managing any emergencies that may arise during visits, ensuring communication with the appropriate personnel.
  • Respond to general inquiries regarding program information.
  • Provide visitors with resource information approved by facility authorities.
  • Ensure a clean and safe environment in compliance with all health and safety regulations.
  • Report any facility-related issues to the supervisor and relevant authorities.
  • Manage inventory and coordinate purchases with program supervisors.
  • Attend in-person meetings to collaborate effectively with colleagues.
  • Perform additional duties as assigned.
Qualifications:
  • A high school diploma or equivalent is required.
Essential Skills:
  • Dependability and professionalism are crucial.
  • Strong interpersonal and communication abilities.
  • Effective problem-solving skills.
  • Enjoyment in working with diverse populations.
  • Ability to adapt to changes as required by the program.
  • Good organizational and communication skills.
Benefits:

We offer participation in a retirement plan and paid sick leave for part-time roles. Opportunities for career development through ongoing training and personalized development plans are available, along with potential for advancement within the organization. The Osborne Association is an equal opportunity employer and a federal contractor, committed to advancing employment opportunities for minorities, women, protected veterans, and individuals with disabilities.

Salary will be determined based on experience and qualifications.



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