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Information Technology Supervisor
2 months ago
About Us
At Pyramid Global Hospitality, we prioritize our people. Our organization is committed to fostering a supportive and inclusive workplace that promotes diversity, growth, and well-being. Our dedication to a People First culture is evident in our employee development initiatives, benefits, and our focus on building meaningful relationships. We provide a comprehensive range of employment benefits, including health insurance, retirement plans, and paid time off, along with unique perks such as on-site wellness programs and employee discounts. Additionally, we are devoted to offering continuous training and development opportunities to empower our team members to enhance their skills and advance their careers. Whether you are new to the hospitality sector or a seasoned expert, Pyramid Global Hospitality provides a collaborative environment that encourages personal and professional growth across more than 230 properties globally. Join us and discover the advantages of working for a company that values its workforce and is dedicated to delivering exceptional guest experiences.
Location Description
Our location offers a unique conference experience along the banks of the Hudson River, situated in the Croton Bay area, with easy access to metropolitan areas. This historic and picturesque setting fosters a sense of community, allowing for meaningful connections among colleagues and friends. It is a vibrant place that celebrates the natural beauty of the Hudson Valley, where guests convene for educational and professional milestones, enjoying the wellness of the great outdoors.
• 248 well-appointed guest accommodations
• Over 70,000 square feet of cutting-edge meeting and event space
• Three dining and beverage outlets
• 62+ acres of trails, a spacious fitness center, basketball, team-building activities, volleyball, and more
Overview
We are seeking a skilled IT Supervisor.
The IT Supervisor:
- Oversees the general maintenance, updates, enhancements, troubleshooting, and resolution of PCs, networks, telephone systems, and associated software.
- Facilitates the resolution of technical issues by either resolving them personally or coordinating with external resources when necessary.
- Researches the costs associated with new systems and proceeds with acquisitions following established purchasing protocols.
- Maintains an inventory of PCs and related equipment by location to assist in negotiating service contracts.
- Coordinates the proper disposal of outdated equipment.
- Sets up email accounts for new management personnel.
- Ensures compliance with corporate IT policies and procedures.
A formal education and specialized training in computer systems, networks, and software are required, with hotel experience preferred.
Additional qualifications include:
- Proficiency in utilizing Lotus Notes, Windows operating systems, Delphi, Microsoft Office, and other widely used PC software.
- Understanding of LAN/WAN networks utilizing TCP/IP protocol; Citrix experience is a plus.
- Ability to operate, service, and maintain office equipment such as PCs, telephones, printers, copiers, fax machines, typewriters, and cell phones.
- Strong communication skills to interact effectively with vendors, customers, and team members.
- Ability to organize, prioritize tasks, and meet deadlines.
- Excellent written and verbal interpersonal skills.
- Capability to instruct and guide other team members regarding computer systems and applications.
Drug-free workplace - EOE / M / F / H / V
Compensation Range
The salary for this position ranges from $85,000.00 to $95,000.00 annually, based on qualifications and experience.