Loan Operations Coordinator
6 days ago
We are a leading financial institution dedicated to delivering exceptional customer service and innovative banking solutions. Our commitment to excellence has earned us the title of 8-time winner of Best Places to Work in Kentucky.
Job SummaryWe are seeking a highly skilled Loan Operations Specialist to join our team in Lexington, KY. As a Loan Operations Specialist, you will be responsible for processing complex transactions for various types of lending products and providing research, analytical, and specialized operational support to assist our lenders.
Key Responsibilities- Customer Service: Provide optimal customer service both internally and externally in regards to routine questions (payoffs, payments, and other loan details).
- Loan Processing: Input all new and renewed loans into the Loan System and check back for accuracy.
- Compliance and Risk Management: Review new loans and renewals for adherence to internal policy, compliance, and documentation errors.
- Reporting and Analysis: Perform various reporting, including weekly and monthly credit card reports.
- Operational Support: Monitor and perform tasks associated with various email distribution lists.
- Adherence to Bank Procedures: Adhere to all bank procedures, regulations (state and federal), and internal policies.
- Communication: Answer telephone inquiries, both internal and external, concerning processing and operations issues; facilitating appropriate resolution.
- Education: High School Diploma or the equivalency. Associate's degree in Business, Finance, Accounting, or the equivalent is preferred.
- Experience: Minimum of two (2) years of banking experience; experience specific to lending or loan operations is highly desired.
- Skills: General knowledge of bank operations and procedures, in particular loan documents and lending compliance. Working knowledge of Microsoft Office products and bank information systems.
- Competitive Salary: A competitive salary and benefits package.
- Comprehensive Benefits: Comprehensive benefits package to include: Health, Vision, & Dental Insurance, 401(k) Retirement Plan with up to 4% Company Match (fully vested from day 1), Company Paid Life Insurance, and more.
- Professional Development: Opportunities for professional growth and development.
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